[cisco-voip] WebDialer and Outlook

[Court Schuett]

Thanks for the help.  That must have been it because it is working like
a champ now.  Have to say, that's a pretty cool feature.  Thanks!

Court Schuett
 
630-909-5560
cschuett at hfsna.com
-----Original Message-----
From: Tech Guy [mailto:techguy at gmail.com] 
Sent: Tuesday, August 16, 2005 4:17 PM
To: Court Schuett
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] WebDialer and Outlook

Make sure you have the correct username and password.  Log into
CCMUser to confirm the username and password is working.

Make sure in Global Directory the user has the phone setup as the
controlled device, and that "Enable CTI Application Use" is checked.

I ran into this on one user I set it up for and it was a combination
of wrong password, and not having enable CTI checked.

On another user I simply had to reboot for some reason.

Hope that helps,
Dane


On 8/16/05, Court Schuett <cschuett at hfsnorthamerica.com> wrote:
> I'm having problems as well.  I installed it and configured everything
> in it correctly.  However, when I go to the Dialing Properties in
> Outlook, I don't see an option for it.  All I see are:
> My Modem
> IPCONFLINE
> H323 Line
> 
> Outlook 2003
> Exchange 2003
> Call Manager 4.0(1)sr2a
> 
> Any ideas?
> 
> Thanks!
> 
> Court Schuett
> 
> 630-909-5560
> cschuett at hfsna.com
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ortiz, Carlos
> Sent: Tuesday, August 16, 2005 2:26 PM
> To: Tech Guy; cisco-voip at puck.nether.net
> Subject: RE: [cisco-voip] WebDialer and Outlook
> 
> I tried on day to get the Web dialer working but was unsuccessful.  Do
> you have a specific link/guide that you used.  If you can send it back
I
> would appreciate it.
> 
> Carlos
> 
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tech Guy
> Sent: Tuesday, August 16, 2005 2:34 PM
> To: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] WebDialer and Outlook
> 
> Humm.. care to expand on this?  I am unsure what you are referring to
> when you say "use the cisco tsp" ?
> 
> Dane
> 
> On 8/16/05, Wes Sisk <wsisk at cisco.com> wrote:
> > use the cisco TSP to allow dialing from OL address book.
> >
> > /Wes
> >
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Tech Guy
> > Sent: Tuesday, August 16, 2005 2:04 PM
> > To: cisco-voip at puck.nether.net
> > Subject: [cisco-voip] WebDialer and Outlook
> >
> >
> > I am reading this cisco press book "Cisco CallManager Best
Practices"
> > and on page 343 it talks about the WebDialer and the ability to have
a
> > Microsoft Outlook address book add-in.
> >
> > I am curious if something like this is out there for free or what?
I
> > was playing with the webdialer today for the first time, and it was
> > limited to the global directory.  Just wondering what others have
done
> > if anything with the webdialer.
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> >
> 
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