[cisco-voip] User administration of Call Handlers in Unity 4.0

[Tim Reimers]

Hi everyone-

 

Can someone lead me through the steps and best practices to set up
things so that it's easy for an end-user to administer a particular Call
Handler associated with their department?

 

Can it be done entirely through their phone without them having access
to the Unity Admin pages?

I'd love for them to just record their departmental greeting from their
phone, and call me when it's completed, and I'll update the key press
events to go to the right mailboxes for the people they've named in the
greeting.

 

 

Also, part of the reason that this is difficult is that we were told by
our vendor that it really doesn't work well to administer Unity via
another PC - that it works better to Terminal Server (Remote Desktop)

into the Unity  server and run the Admin tools webpages from the local
IE, not a remote PC...

 

I'd heard of Cisco saying that before, but I wasn't sure for what
reason/circumstances or when that might change..

 

Thanks, Tim

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