[cisco-voip] WebDialer and Outlook

[Candace Holman]

The security risks are on the PC itself.  You have to open up lots of 
ports on the workstations to allow inbound audio.  But maybe you are 
behind a voice-negotiating firewall.

Candace

Bradley Bieth wrote:

> What are the security risk in regards to user computers accessing the 
> voice vlan to make these calls? It sounds that the personal computer 
> sends the dialing information to CCM via the IP address and then CCM 
> dials that number. In our network diagram we have the call managers on 
> a separate voice vlan and we have ACL's setup to allow only those 
> specific machine access to that vlan.
>  
> Do other user have this same setup? How do you get around personal 
> PC's accessing call managers?
>  
> Thanks
> Brad
> bbieth at pacific.edu <mailto:bbieth at pacific.edu>
>  
> Bradley Bieth
> Network Engineer I
> Telecommunications
> University of the Pacific
> bbieth at pacific.edu <mailto:bbieth at pacific.edu>
> (209) 946-3953
>
> >>> "Court Schuett" <cschuett at hfsnorthamerica.com> 8/17/2005 8:40:32 
> AM >>>
> Thanks for the help.  That must have been it because it is working like
> a champ now.  Have to say, that's a pretty cool feature.  Thanks!
>
> Court Schuett
>
> 630-909-5560
> cschuett at hfsna.com
> -----Original Message-----
> From: Tech Guy [mailto:techguy at gmail.com] <mailto:techguy at gmail.com%5D>
> Sent: Tuesday, August 16, 2005 4:17 PM
> To: Court Schuett
> Cc: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] WebDialer and Outlook
>
> Make sure you have the correct username and password.  Log into
> CCMUser to confirm the username and password is working.
>
> Make sure in Global Directory the user has the phone setup as the
> controlled device, and that "Enable CTI Application Use" is checked.
>
> I ran into this on one user I set it up for and it was a combination
> of wrong password, and not having enable CTI checked.
>
> On another user I simply had to reboot for some reason.
>
> Hope that helps,
> Dane
>
>
> On 8/16/05, Court Schuett <cschuett at hfsnorthamerica.com> wrote:
> > I'm having problems as well.  I installed it and configured everything
> > in it correctly.  However, when I go to the Dialing Properties in
> > Outlook, I don't see an option for it.  All I see are:
> > My Modem
> > IPCONFLINE
> > H323 Line
> >
> > Outlook 2003
> > Exchange 2003
> > Call Manager 4.0(1)sr2a
> >
> > Any ideas?
> >
> > Thanks!
> >
> > Court Schuett
> >
> > 630-909-5560
> > cschuett at hfsna.com
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] 
> <mailto:cisco-voip-bounces at puck.nether.net%5D> On Behalf Of Ortiz, Carlos
> > Sent: Tuesday, August 16, 2005 2:26 PM
> > To: Tech Guy; cisco-voip at puck.nether.net
> > Subject: RE: [cisco-voip] WebDialer and Outlook
> >
> > I tried on day to get the Web dialer working but was unsuccessful.  Do
> > you have a specific link/guide that you used.  If you can send it back
> I
> > would appreciate it.
> >
> > Carlos
> >
> > -----Original Message-----
> > From: cisco-voip-bounces at puck.nether.net
> > [mailto:cisco-voip-bounces at puck.nether.net] 
> <mailto:cisco-voip-bounces at puck.nether.net%5D> On Behalf Of Tech Guy
> > Sent: Tuesday, August 16, 2005 2:34 PM
> > To: cisco-voip at puck.nether.net
> > Subject: Re: [cisco-voip] WebDialer and Outlook
> >
> > Humm.. care to expand on this?  I am unsure what you are referring to
> > when you say "use the cisco tsp" ?
> >
> > Dane
> >
> > On 8/16/05, Wes Sisk <wsisk at cisco.com> wrote:
> > > use the cisco TSP to allow dialing from OL address book.
> > >
> > > /Wes
> > >
> > > -----Original Message-----
> > > From: cisco-voip-bounces at puck.nether.net
> > > [mailto:cisco-voip-bounces at puck.nether.net]On 
> <mailto:cisco-voip-bounces at puck.nether.net%5DOn> Behalf Of Tech Guy
> > > Sent: Tuesday, August 16, 2005 2:04 PM
> > > To: cisco-voip at puck.nether.net
> > > Subject: [cisco-voip] WebDialer and Outlook
> > >
> > >
> > > I am reading this cisco press book "Cisco CallManager Best
> Practices"
> > > and on page 343 it talks about the WebDialer and the ability to have
> a
> > > Microsoft Outlook address book add-in.
> > >
> > > I am curious if something like this is out there for free or what?
> I
> > > was playing with the webdialer today for the first time, and it was
> > > limited to the global directory.  Just wondering what others have
> done
> > > if anything with the webdialer.
> > >
> > > _______________________________________________
> > > cisco-voip mailing list
> > > cisco-voip at puck.nether.net
> > > https://puck.nether.net/mailman/listinfo/cisco-voip
> > >
> > >
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>------------------------------------------------------------------------
>
>_______________________________________________
>cisco-voip mailing list
>cisco-voip at puck.nether.net
>https://puck.nether.net/mailman/listinfo/cisco-voip
>  
>