[cisco-voip] Unity 4.0(3) Cut-off Voice Mail messages

[Donald Young]

We have been experiencing sporadic cut-off messages from some of our
remote locations. At first, 

I thought these were just hang-ups but these were message left in
mid-sentence. 

We are running Unity 4.0(3) SR1 along with Exchange 2000. I upgraded TSP
on the Unity box to 

7.0(4) b from 7.0(3). Tac suggested that I disable VAD and also check
for the following command 

In my voice gateways (vg200) " >no mgcp timer receive-rtcp"

 

I know this could be a QOS problem as well, but has anyone dealt with
this? 

 

 

Thanks

 

Donald H. Young

Telecom Manager

Legal Services of New Jersey

(732)572-9100 ext 257

 

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