[cisco-voip] Installation of Subscriber

Ryan Ratliff rratliff at cisco.com
Tue Dec 13 10:20:30 EST 2005


I'd first verify hosts and lmhosts entries are added for SINV-IPLA- 
CM-01 on the subscriber server.

Are you doing a new install of a subscriber or an upgrade?  For a new  
install SQL should not already be installed on the subscriber server.

-Ryan

On Dec 13, 2005, at 5:43 AM, Robin Inderberg wrote:

Good morning,



I’ve had a bit of trouble this night with the installation of a  
subscriber.



The publisher has CCM 4.1(3), and now it has MSSQL2k SP4, the same as  
the subscriber has.

But the installation stops when It comes to the CCM installation.



I thought the problem were that the CM01 didn’t allow mixed mode  
connections, and I guess the installation tries to connect using the  
SA account?



When I check the logfile called, CCMDBSetup 12-13-2005 10.51.47.log,  
it says like this.





12-13-2005 10:51:47 Starting CallManager Installation

12-13-2005 10:51:47 Setup Registry for the install status = 1

12-13-2005 10:51:47 Checking SQL version...

12-13-2005 10:51:50 Executing CReplaceString function...

12-13-2005 10:51:52 Return Code = 0

12-13-2005 10:51:52 Starting MSSQLServer service...

12-13-2005 10:52:20 Return Code = 0

12-13-2005 10:52:20 Starting SQLServerAgent service...

12-13-2005 10:52:24 Return Code = 0

12-13-2005 10:52:24 Starting MSDTC service...

12-13-2005 10:52:25 Return Code = 0

12-13-2005 10:52:25 Getting Local host name from the registry...

12-13-2005 10:52:25 Reading data from response file for Publisher and  
Database...

12-13-2005 10:52:25 gbPublishGlassHouse: [0]

12-13-2005 10:52:25 gbPullSubscription: [1]

12-13-2005 10:52:25 szGlassServer: [SINV-IPLA-CM-01]

12-13-2005 10:52:25 szGlassDB [CCM0301]

12-13-2005 10:52:25 Checking the Database Connection....

12-13-2005 10:52:25 _DBGetVersion: SINV-IPLA-CM-01 CCM0301  ********

12-13-2005 10:52:42 Subscriber has problem to connect to the  
Publisher Database.





I have tested to connect using the Enterprise Manager, and it works  
both with SA and Windows Authentication.

Should I manually configure anything with ODBC?





The SQL version is on both servers, Microsoft SQL Server  2000 -  
8.00.2039 (Intel X86)   May  3 2005 23:18:38.







Best Regards





Robin Inderberg

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