[cisco-voip] Inconsistent CCM version and CRS

[Voll, Scott]

I don't think the Extended services is what you need.  I think it should
be IPCC or IVR cd's

Scott

-----Original Message-----
From: Anthony Kouloglou [mailto:akoul at dataways.gr] 
Sent: Tuesday, December 20, 2005 9:15 AM
To: Voll, Scott
Cc: cisco-voip at puck-nether.net
Subject: Re: [cisco-voip] Inconsistent CCM version and CRS

Hi Scott,
i Had 3.1(1) and i managed to find the Extended services AA cd version 
3.5(2). Since i started the upgrade, 6,5 hours passed and it is still in

job 5 out of 6!!! What can be possibly wrong?

Anthony

Voll, Scott wrote:

>Yes and Yes.
>
>You can upgrade from 3.1 to 3.5.  Very easy.  Took me ~ an hour.
>
>You do need to PUT for the CD's.  there is NO download.  What a pain.
I
>hate being in your shoes.  Because it takes a couple weeks any time I
>talk to cisco.
>
>Maybe you could open a TAC case and they could overnight it if you're
>down.
>
>Lesson learned.  Always look at all your IPT before upgrades.  Most
>everything is dependent in some way weather a simple TSP upgrade or a
>major release.
>
>Read those docs.
>
>Scott
>
>
>
>-----Original Message-----
>From: cisco-voip-bounces at puck.nether.net
>[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Anthony
>Kouloglou
>Sent: Thursday, December 08, 2005 12:11 AM
>To: cisco-voip at puck-nether.net
>Subject: [cisco-voip] Inconsistent CCM version and CRS
>
>Hi all,
>i have ordered ccm 4.0(2)a and the whole package of the CDs came to my 
>office. I installed the CCM with no problem and the Extended Services
CD
>
>that was in the package (i wanted to use the 4 port of IVR for the Auto

>Attendant). The engine got installed easylly but i could not make it
>work.
>When i looked in the compatibility matrix of ccm, i saw that CRS 3.5.2 
>is needed with CCM 4.0(2)a!!
>The whole issue with the CRS engine is getting annoying since it is not

>the first time that this is happening.
>Is it possible to download it and make it work from tha CCO site or i 
>need to order the CDs? Can i upgrade CRS 3.1(1) to 3.5(2) or i have to 
>unistall it and reinstall the new one?
>
>Thanks
>Anthony Kouloglou
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>