[cisco-voip] CM 4.1 to PBX GW troublshsooting

Wes Sisk wsisk at cisco.com
Thu Dec 29 16:03:12 EST 2005


start by observing  'sh isdn status' and 'sh isdn service' when calls  
are failing.  What is the status of all channels from the perspective  
of the router?  this assumes you are using PRI.  then proceed to 'deb  
isdn q931' to see why calls are failing.

If not PRI but CAS (ds0-group) how about 'sh voice port sum'.  What  
state are the voice ports in? matching debug in this case is 'debug  
vpm all'

/Wes


On Dec 20, 2005, at 1:21 PM, <bababooey at cox.net> <bababooey at cox.net>  
wrote:

I have a Call Manager 4.1.3 and a router interface to a pbx with a T1  
trunk.  It is configured for H.323.
I find that I must reset the T1 controller almost daily to restore  
the PBX access.  I believe the problem is on my side not the PBX,  
because PBX users can still ring ip phones on the Call Manager.

How do I begin to troubleshoot this problem?
Which debug would be helpful?

Thanks -
Bob


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