[cisco-voip] CCM - AD Intergration

[Martin Lohnert]

Hi All,
Has anyone experienced issues with CCM integrated with Active
Directory, using a different than 'Administrator' account ? We running
ccm3.3.3sr4a integrated to win2000 AD for over a year, and decided to
change the account it uses. Created a copy of the Administrator
account (same group memberships etc) with a different name, reverted
the integration back to DC directory (successfully) and then
integrated with AD again, using this new account.
The problem is, directory search from ccmadmin pages takes a very long
time and returnes an error, eventhough users were able to login to
ccmuser page and we were able to acces the admin pages... dcdirectory
log show the following:
--------------------------------------------------------------------------------------------------------
 DIRUSER CONNECTED TO ldap://<our_domain_controllers_fqdn>:389
**************************
218: Feb 02 22:35:12.929 GMT+000 %UserPreference-6-UNK:Returning.
ldapURLIndex :0 currURLIndex: 0
219: Feb 02 22:35:39.555 GMT+000 %UserPreference-6-UNK:Inside MakeConenction
220: Feb 02 22:35:39.555 GMT+000 %UserPreference-6-UNK:currURLIndex :0
221: Feb 02 22:35:39.555 GMT+000 %UserPreference-6-UNK:ldapURLIndex :0
222: Feb 02 22:35:44.727 GMT+000 %UserPreference-6-UNK:*********************
 DIRUSER CONNECTED TO ldap://<our_domain_controllers_fqdn>:389
**************************
223: Feb 02 22:35:44.727 GMT+000 %UserPreference-6-UNK:Returning.
ldapURLIndex :0 currURLIndex: 0
224: Feb 02 22:36:06.352 GMT+000 %UserPreference-3-UNK:Could not
connect to LDAP Server

225: Feb 02 22:36:06.352 GMT+000
%UserPreference-3-UNK:com.ms.com.ComFailException: -1101
	at DirUser/DirUser.getAllUserInfo
--------------------------------------------------------------------------------------------------------------------

When we tried running ldif queries against the same DC using the same
account, we get correct results. After some troubleshooting, we
reverted back to using 'Administrator' account and everything works
fine again... I couldn't find anywhere in the docs if using a
different account is even supported.

Thanks for any suggestions
ML