[cisco-voip] Unity 4

[Tim Medley]

It is a real hard sell for Unified Messaging, most of the customer we have
using are really only using the part where the voicemail message shows up in
their email in box.

One solution, is to just use exchange to email the voice message to a users
email address somewhere. We do this frequently. You lose MWI integration
between the outlook inbox and the voicemail box, but that's not a huge
issue.

Simply setup an smtp connector in exchange and then set a forward
destination on the email account in AD.

Best part is it's free!

tm



Tim Medley
 
http://www.medleylabs.com

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tim Reimers
Sent: Friday, February 11, 2005 8:27 AM
To: King, Jesse
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Unity 4


We do not have Unified Messaging installed either-

We have discovered that it's reasonably stable to have users use the
OutLook Web access to get their voicemail-

Most of our admin staff uses desktop Outlook, so then they can just open
up a browser session to

http://unityserver/exchange/ and log in.

Ours happens to be in a different AD domain, so their login looks like:

\\UNITYDOMAIN\username.username 

Works great! no need to actually unify messaging-

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voll, Scott
Sent: Friday, February 11, 2005 11:07 AM
To: King, Jesse
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Unity 4

And just remember all the $$$ you spend just to make new voicemail
(email accounts). But I have been forced into this also.

Scott

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ryan Ratliff
Sent: Thursday, February 10, 2005 8:22 PM
To: King, Jesse
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Unity 4

The only huge difference between UM and voicemail only is how users 
check their voicemail.  Because of system load we don't support having 
on-box Exchange with UM as it's just asking for trouble.  We also don't 
support running Exchange 2003 on-box period.

If you've got Exchange 2003 already deployed then the best thing for 
you to do is to create a second AD account for folks who don't want or 
need UM.  Have this be their voicemail mailbox but leave it on whatever 
Exchange server you want.

-Ryan
On Feb 10, 2005, at 10:33 PM, King, Jesse wrote:

I am currently on Unity 3.x, looking to upgrade to 4.04? shortly -

A few questions -

Currently only doing voicemail only - If we choose to use the unified 
benefits, is it possible to say User 1 only gets voicemail on the 
phone, not in the inbox? User 2 gets both, etc? The reason being is 
that some people would use this feature, but a majority of them just 
don't need it.



Currently Exchange 5.5 is installed on the Unity box and is in a voice 
mail only mode - We have a separate exchange 2003 for email, is it 
going to be a nightmare to transition over to unified messaging during 
the 4.04 upgrade - I'm not even sure this is possible, need to do more 
reading....

Thanks..

Jesse


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