[cisco-voip] ACD Prompts in Database

[Andrew Dignan]

You can just store the value in the DB as the exact filename (prompt.wav)
and in your Prompt step, get digit string, etc just select the "string"
variable.  You can play a prompt using a string variable as well, it does
not need to be a prompt variable.

Andy - berbee

----- Original Message ----- 
From: "Anthony Mendoza" <amendoza at niku.com>
To: "Cisco VoIP" <cisco-voip at puck.nether.net>
Sent: Wednesday, February 16, 2005 10:02 AM
Subject: [cisco-voip] ACD Prompts in Database


I'm trying to query a database for holiday scheduling, but would like to
get the prompt name from the DB.  How do I convert a String to Prompt
datatype within the CRA Editor tools?  Or is there no way to dynamically
choose what file you want to use for a prompt?

Thanks,
-Anthony


CONFIDENTIALITY NOTICE: The information contained in this message and
or attachments is intended only for the person or entity to which it is
addressed and may contain confidential and/or privileged material. Any
review, retransmission, dissemination, copying, or other use of this
information by persons or entities other than the intended recipient is
prohibited. If you received this e-mail or its attachments in error,
please contact the sender and delete the material from any system and
destroy any copies.




--------------------------------------------------------------------------------


> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>