[cisco-voip] ACD Prompts in Database

[Anthony Mendoza]

Worked great!

Thanks,
-Anthony 

> -----Original Message-----
> From: Andrew Dignan [mailto:andy at dignans.com] 
> Sent: Thursday, February 17, 2005 5:45 AM
> To: Anthony Mendoza; Cisco VoIP
> Subject: Re: [cisco-voip] ACD Prompts in Database
> 
> You can just store the value in the DB as the exact filename 
> (prompt.wav)
> and in your Prompt step, get digit string, etc just select 
> the "string"
> variable.  You can play a prompt using a string variable as 
> well, it does
> not need to be a prompt variable.
> 
> Andy - berbee
> 
> ----- Original Message ----- 
> From: "Anthony Mendoza" <amendoza at niku.com>
> To: "Cisco VoIP" <cisco-voip at puck.nether.net>
> Sent: Wednesday, February 16, 2005 10:02 AM
> Subject: [cisco-voip] ACD Prompts in Database
> 
> 
> I'm trying to query a database for holiday scheduling, but 
> would like to
> get the prompt name from the DB.  How do I convert a String to Prompt
> datatype within the CRA Editor tools?  Or is there no way to 
> dynamically
> choose what file you want to use for a prompt?
> 
> Thanks,
> -Anthony
> 
> 
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