[cisco-voip] RE: Problem with Softphone

[Michael L. Windon]

Amarnath,

    I would start my troubleshooting at the CTI Port. Check the CSS and
Device Pool of the CTI Port. Then make sure you added the directory number
on the correct CSS and/or Partition. I would also refer to this website
http://www.cisco.com/en/US/products/sw/voicesw/ps1860/products_tech_note0918
6a00800a3d39.shtml to double check softphone configurations. Please let me
know if this helps

 

Sincerely,

Michael L. Windon
Personnel: michael.windon at gmail.com

"It is possible to store the mind with a million facts and still be entirely
uneducated."
-Alec Bourne

 
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