[cisco-voip] (no subject)
Aaron Kent
Aaron.Kent at apptis.com
Fri Feb 25 16:02:55 EST 2005
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/index.html
There is no step by step direction on configuring this. You will have to
get scripting and have a DB to utilize for the Call Tree. You will need
CRS Premium for the DB dip and some advance Java scripting and VXML. If
your doing CRS scripts look to the CRS forum
(www.cisco.com/go/ipccexpress) page on Cisco and also an important
e-mail is ask-icd-ivr-pm at external.cisco.com. Send your scripts here and
the IVR masters will assist.
Alternatively Berbee has some pretty interesting drop in apps for CCM.
http://www.berbee.com/NR/exeres/F7D6D915-93C3-48A7-B23D-B8FBCCC24D68.htm
-----Original Message-----
From: Voll, Scott [mailto:Scott.Voll at wesd.org]
Sent: Friday, February 25, 2005 3:55 PM
To: Aaron Kent; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] (no subject)
Do you have a link or some more detailed info?
I currently have CM 3.3.4sr2 pub and sub(upgrading in two weeks to CM
4.1.2) and CRS 3.1.3sr2 (upgrading to 3.5.2) on a separate box.
Scott
-----Original Message-----
From: Aaron Kent [mailto:Aaron.Kent at apptis.com]
Sent: Friday, February 25, 2005 11:48 AM
To: Voll, Scott; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] (no subject)
Did you want to automate it?
CRS can do this in a CO-Resident CCM setup, but it is limited depending
on the box. If you do an off-box install it can be much more functional.
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voll, Scott
Sent: Thursday, February 17, 2005 2:08 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] (no subject)
Is there a way with cisco to do a calling tree?
What I would like is to record a message and have it call a list of
phone numbers. IE. ISP connection went down and I need to let outside
customers know but email is not an option.
I know there are apps out there, but I don't want to invest in them or
have to use modems or purchase more PRIs for this. I'm thinking it
could be some kind of IVR in IPCC or Unity?!?
TIA
Scott
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