[cisco-voip] [Solved] Another quick IPCC question ...

[Biffle, Gerrad]

Nevermind ... I have accomplished what I wanted with the "Set Enterprise Server Data" and "Get Enterprise Server Data" steps.
 
Thanks.
 

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Biffle, Gerrad
Sent: Tuesday, January 11, 2005 9:57 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Another quick IPCC question ...



I have another quick IPCC Express question I'm hoping someone can help with. 

Background: Call comes into and is answered by agent in queue (script 1).  At end of call, calling party (at their request) may be transferred to a survey (script 2).  

How can I get the "resourceID" variable from script 1 transferred to use as a variable in script 2?  I'm assuming it would have to do with some type of session mapping?  But I've read over the step docs and just can't seem to put my arms around this one.


Thanks for any help you can provide. 

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