[cisco-voip] ATA--- Faxing

[Ray Burkholder]

A couple of things Cisco told me to look at for my fax issues:

a) make sure there are no clock slips on your pri's:  the pri's should be
supplying clocking to your box for you (are you using AIM's or Network
Modules?).
b) they sent a link for making sure ata's are doing passthrough:
http://www.cisco.com/en/US/products/hw/gatecont/ps514/products_configuration_example09186a00800d698e.shtml


Quoting "Voll, Scott" <Scott.Voll at wesd.org>:

> Where would I find the L1 or L2?
> 
> It's a ATA186-I1-A.... we just bought them a couple months ago.
> 
> Scott
> 
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Andrew Dignan
> Sent: Wednesday, January 12, 2005 12:22 PM
> To: cisco-voip at puck.nether.net
> Subject: Re: [cisco-voip] ATA--- Faxing
> 
> On the bottom of your ATA do you see a sticker that says ATA 186-L1 or
> -L2?  The original models of the ATA were horrid with faxing.
> 
> - Andy
> 
> > I know someone posted something about this not to long ago, but I'm
> > running into an issue.
> >
> >
> >
> > I'm running CM 3.3.4sr2 and ata186's (ATA186-I1-A).  I have a fax
> > machine (Xerox something centre) that is able to fax locally (says the
> > end user) but is having issues faxing long distance and faxes coming
> in
> > have issues of not coming in.  They have had Xerox out a couple of
> times
> > and they are asking about the lines.  I have other Xerox's in the
> > building that no one has complained about.  The ATA's are still fairly
> > new, but I'm using them for dialup and faxing and for the most part
> not
> > having issues.
> >
> >
> >
> > Any ideas?  I have three PRIs to Qwest.  My remote site that has a PRI
> > to Verizon has also said they have issues with faxing to 1 800
> numbers.
> >
> >
> >
> > Thanks for any help.
> >
> >
> >
> > Scott
> >
> >
> >
> > PS.  What speed can the ATA support?  I think the Xerox's have been
> set
> > to 14.4
> >
> >
> >
> > _______________________________________________
> > cisco-voip mailing list
> > cisco-voip at puck.nether.net
> > https://puck.nether.net/mailman/listinfo/cisco-voip
> >
> 
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-- 
Ray Burkholder
http://www.oneunified.net
ray at oneunified.net
441 505 7293

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