[cisco-voip] IPCC License

Walenta, Phil philip.walenta at berbee.com
Fri Jun 10 23:08:09 EDT 2005


No.  The only licensing limits placed on IPCC express are the number of
CTI ports, and number of active agents.  With the regular standard
license I want to say you get no less than 50 CTI ports (places to put
calls before sending the call somewhere). 

-----Original Message-----
From: Paul Yago [mailto:pyago at adomo.com] 
Sent: Friday, June 10, 2005 7:34 PM
To: Walenta, Phil; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] IPCC License

All I'd like to do is create a script and have it running on our CCM
cluster, so that all incoming calls for a particular Pilot will be
redirected according to a script created by/for IPCC. Is this going to
potentially violate any licenses?

Thanks,
Paul

-----Original Message-----
From: Walenta, Phil [mailto:philip.walenta at berbee.com]
Sent: Friday, June 10, 2005 5:22 PM
To: Paul Yago; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] IPCC License

You get the ability to have 5 agents logged in at one time.  These are
"standard" agents, which means you have basic call center functionality,
no database dips etc. 

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Paul Yago
Sent: Friday, June 10, 2005 7:20 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] IPCC License

Hello,

Is anyone familiar with the licensing architecture of IPCC Express. It
comes with 5 licenses, but what are these licenses based on? Is it
user-based, CTI Route Point based, CCM based? 

In other words, what do I get 5 of?

Thanks,
Paul


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