[cisco-voip] Hunt Groups and CTI Route Points
Israel Lang
zephy316 at gmail.com
Tue May 10 17:12:20 EDT 2005
I have a CM 4.0(2a)sr1 install in which I have a number of huntgroups
configured via CM AC. In the past I have used CTI route points as a kind of
last ditch effort that kicks the call over to voicemail. These have stopped
working. I can call the CTI RP DN directly with no problem and it transfers
to the Unity CallHandler fine. However if I create a hunt group it fails.
Is this a known issue/feature with this version? Anyone found a work around
other than creating a second line on a phone or ata?
Thanks
--
Have a great day!!!!!!!!!!
zephy316_gmail.com
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