[cisco-voip] VoIP qualification and monitoring

[Candace Holman]

Additional vendors: Brix, NetIQ, Packeteer, Prognosis and Qovia.  I believe
Intermapper may join the fray soon.

I have used NetIQ and Prognosis for monitoring and reporting on Cisco equipment.
 You may contact me offline for comments.

Some requirements you might be interested in asking about:
List of vendors/protocols they support now
List of vendors/protocols they will support in the future
Is it software based or hardware based probe
If hardware probe, what are form factor and connectivity requirements
Is pricing flat, based on number of devices monitored, based on number of
probes, or based on phone count
Multi-level login (phone technician level, sys admin level, etc)
Multi-media alerting (email, pager, phone call, IM, logging, etc)
Do they offer customizable scripts, and is the scripting easy to learn and use
Do they have good documentation and tech support

Candace

Quoting Eric Helm <helmwork at ruraltel.net>:

> I've been looking at some products for 'pre-qualifying' customer
> networks for QOS/VoIP and for analyzing and monitoring our VoIP
> infrastructure.
> Protocols used are SIP, MGCP and SCCP.
> Codecs used are g.711 and g.729a.
>
> Some of the vendors for VoIP monitoring and analysis that have come up
> include Acterna, Artiza, Clear Sight, Empirix, Finisar, Fluke, Network
> Associates, Radcom, Voila and Wildpackets.
>
> Some of these vendors and Ixia have come up for QOS and VoIP qualification.
>
> Anyone have any recommendations/experience with any of the above
> product(s) or other suggestions for my requirements?
>
> /Eric
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