[cisco-voip] Call transfer out of Unity

Kevin Thorngren kevint at cisco.com
Tue May 24 20:29:59 EDT 2005


Detailed CCM traces will tell you alot about what is happening with the 
call.   If the problem only happens with cell phones but not other 
putbound destinations then it could be a timer is expiring causing CCM 
to disconnect the call.

HTH,
Kevin
On May 24, 2005, at 6:04 PM, Court Schuett wrote:

> Same exact thing happened to us.  We just switched it supervised 
> transfer and it worked better.  We still have some issues where it 
> sends the call back to Unity when leaving a voice mail.
>
>  
>
> Court Schuett
>
>  
>
> 630-909-5560
>
> cschuett at hprlogistics.com
>
>
> From: cisco-voip-bounces at puck.nether.net 
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Burton, Jason
> Sent: Tuesday, May 24, 2005 4:35 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Call transfer out of Unity
>
>  
>
> Has anyone seen issues when trying to do a release to switch call 
> transfer out of unity to a device like cell phone.  We can get it to 
> transfer out and then ring once (we can hear the ring on both sides of 
> the call) and then the dialing party gets the fast busy and the dialed 
> party disconnects.
>
>  
>
> I believe CM is only 4.0  Unity is 4.0.4SR1
>
>  
>
> To confuse the matter more if we do a supervised transfer it works 
> fine.
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
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