[cisco-voip] 7970 do not register to callmanager 4.1(2)

[Marcin Nowacki]

Maybe you should try to add TFTP server manually. About ctl file I've found this :
http://www.cisco.com/en/US/products/hw/phones/ps379/products_administration_guide_chapter09186a00803b1439.html#wp1086356

Marcin



-----Original Message-----
From: cisco-voip-bounces at puck.nether.net [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ahmad Cheikh Moussa
Sent: Friday, May 27, 2005 1:35 PM
To: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] 7970 do not register to callmanager 4.1(2)

Hi!

On the Gateway I found this, but I do not know what this
should mean:

May 27 13:12:39.489 MEST: %IPPHONE-6-REG_ALARM: 22: Name=SEP000E3834C25F 
Load= 6.0(2SR1.0s) Last=Reset-Reset
May 27 13:12:39.489 MEST: %IPPHONE-6-REG_ALARM: Max phone count exceeded.
May 27 13:12:39.493 MEST: %IPPHONE-6-REGISTER_NEW: 
ephone-25:SEP000E3834C25F IP:192.168.246.84 Socket:21 DeviceType:Phone 
has registered.


On CCO I found this:
May 27 13:12:39.489 MEST: %IPPHONE-6-REG_ALARM: 22: Name=SEP000E3834C25F 
Load= 6.0(2SR1.0s) Last=Reset-Reset
May 27 13:12:39.489 MEST: %IPPHONE-6-REG_ALARM: Max phone count exceeded.
May 27 13:12:39.493 MEST: %IPPHONE-6-REGISTER_NEW: 
ephone-25:SEP000E3834C25F IP:192.168.246.84 Socket:21 DeviceType:Phone 
has registered.

Regards,
  Ahmad

Ahmad Cheikh Moussa wrote:
> Hi!
> 
> I have a 7970 Phone which do not register to the callmanager.
> It only register to the SRST. I have removed the Phone configuration
> from the callmanager and added it again, but it doesn't help.
> VLAN and switch configuration are correct. I have another
> 7970 Phones which register normally to the callmanager.
> 
> On the 7970 Display I see the messages: NO CTL found and after
> that "Defaulting to the tftp Server" and then it registers to the
> SRST Server.
> 
> On the IP Phone I checked the network preferences and there
> I found that this Phone gets no tftp server.
> The value for the tftp server is "255.255.255.255".
> 
> Why only this Phone get this error and the others not ?
> 
> Any ideas ??
> Is this a hardware failure of the Phone ?
> 
> 
> Regards,
>   Ahmad
> 


-- 
Ahmad Cheikh-Moussa
NetUSE AG
Dr.-Hell-Straße, 24107 Kiel, Germany
Telefon: +49 431 2390 400 --  Telefax: +49 431 2390 499
Service: Service at NetUSE.DE --  http://NetUSE.DE/
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