[cisco-voip] Unity Training for End Users

[Jim Koniecki]

In most cases the unity basic training is handled during the IP Phone
training. We normally offer the customer a dedicated trainer for 3 days with
5 classes of 24 . ( As many ip phones as you can get in a room. Some times
we would give them the phone and they would set up the phone and VM at the
training. This of course depends on how much control you have over the
staff.

 

Our training consists of handouts followed with the unity conversation card
printout. 

 

For advanced features such as live reply or deleted message search usually
this is taught in admin training. 

 

 

Jim K 

 

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Stu Packett
Sent: Thursday, November 03, 2005 5:52 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Unity Training for End Users

 

For those of you who migrated to Unity, how did you handle Unity training
for your end users?  Did you bring someone in, use videos, or paper
handouts?  We're looking for options out there and we might be willing to
purchase any software that does Unity training.

Thanks! 

  _____  

IRS Circular 230  Disclosure:  To ensure compliance with requirements
imposed by the IRS, we inform you that any U.S. federal tax advice in this
communication (including attachments) is not intended or written by Fenwick
& West LLP to be used, and cannot be used, for the purpose of (i) avoiding
penalties under the Internal Revenue Code or (ii) promoting, marketing, or
recommending to another party any transaction or matter addressed herein. 

  _____  

ATTENTION:
The information contained in this message may be legally privileged and
confidential.  It is intended to be read only by the individual or entity to
whom it is addressed or by their designee. If the reader of this message is
not the intended recipient, you are on notice that any distribution of this
message, in any form, is strictly prohibited. 

  

If you have received this message in error, please immediately notify the
sender and/or Fenwick & West LLP by telephone at (650) 988-8500 and delete
or destroy any copy of this message. 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20051103/68e76390/attachment.html