[cisco-voip] CRS and IPCC express licensing rejected

[Marcus Lundbom]

Drop a mail to licensing at cisco.com and describe the issue together with
the PAK and they should be able to help you.


/M 
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Anthony
Kouloglou
Sent: Thursday, November 17, 2005 10:25 AM
To: cisco-voip at puck-nether.net
Subject: [cisco-voip] CRS and IPCC express licensing rejected

Hi all,
i got a CCM 4.1(3) 7825-I1 Bundle which includes Unity (15Mail boxes 
license) and IPCC, IP IVR & Q Mgr with 5 seats license.
I installed CRS engine and IPCC. The config of the CRS requires a 
license file. I followed the instructions of cisco and i entered the 
website www.cisco.com/go/license (i have CCO account) and when i put the

PAK provided by the Software License Claim Certificate; Cisco told me 
that it is not Valid!!
How can i get a valid key?

Thanks
Anthony
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