[cisco-voip] IPCC Express v4.0 SRND - no FACs/CMCs allowed????

Fri Nov 25 22:23:53 EST 2005

You can subscribe, or just send a email to the list
and then get replies if people are able to help.

I believe to subscribe, you send email to
mailer at cisco.com

then in the message body, 

subscribe ask-icd-ivr-support

--- Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

> Thanks for your note. I searched the 3.1 and 3.5
> SRND and did not find anything - didn't think of
> looking in the release notes for reference to
> earlier versions. I can understand how FAC/CMC
> should not be enabled on route patterns used by CRS
> as explained in the release notes - but to go so far
> as to say that if you use FACs at all you have to
> install CRS on a seperate cluster? I'm really hoping
> someone made a mistake in this document. I'm at
> CIPTUG next week so hope to get clarification.
> 
> Can you explain the ask-icd mailing list a bit more?
> Do I subscribe to it or just post questions? Is
> there an archive available to search?
> 
> Lelio
> 
>   ----- Original Message ----- 
>   From: Erick B. 
>   To: Lelio Fulgenzi ; cisco-voip at puck.nether.net 
>   Cc: cipcon at listserv.uoguelph.ca 
>   Sent: Friday, November 25, 2005 6:04 PM
>   Subject: Re: [cisco-voip] IPCC Express v4.0 SRND -
> no FACs/CMCs allowed????
> 
> 
>   You're probably better off asking these questions
> on
>   the ask-icd-ivr-support at external.cisco.com mailing
>   list. I know this was heavily discussed earlier on
>   that list for the earlier versions and answer was
>   FAC/CMC is not supported. 
> 
>   This is mentioned in CRS release notes dating back
> to
>   3.1 also, but the 4.x SRND outright saids no.
> 
>   The following can be read in the release notes of
> CRA
>   3.5(3):
> 
>   Unsupported Features in Cisco CallManager
>   The following Cisco CallManager features are not
>   supported by
>   Cisco CRA 3.5(3). These features are disabled by
>   default and should not be enabled for Cisco CRA.
>   ï¿½?ï¿½ Block External to External Transfer
>   ï¿½?ï¿½ Drop Adhoc Conference When Creator Leaves
>   ï¿½?ï¿½ Q Signalling (QSIG) Path Replacement (PR).
> 
>   Release Notes for Cisco Customer Response
> Applications
>   3.5(3)
>   This feature must be disabled when Cisco CRS is
>   deployed. To disable this
>   feature, set the Cisco CallManager service
> parameters
>   Path Replacement
>   Enabled and Path Replacement on Tromboned Calls to
>   False.
> 
>   ï¿½?ï¿½ Forced Authorization Code and Client
Matter
> Code.
>   Because these feature can be enabled per route
>   pattern, they should be turned
>   off for all route patterns in the Cisco
> CallManager
>   cluster that Cisco CRS
>   might use. Enabling these features for route
> patterns
>   that Cisco CRS does not
>   use will not affect Cisco CRS.
> 
>   The following can be read in the release notes of
> CRA
>   3.1(3):
> 
>   "Unsupported Features in Cisco Callmanager 3.3(4)
>   The following new features introduced with Cisco
>   CallManager 3.3(4) are not supported by Cisco CRA
> 3.1.
>   These features are disabled by default and should
> not
>   be enabled for Cisco CRA.
> 
>   ï¿½?ï¿½ Forced Authorization Codes and Client
Matter
> Codes
>   (FAC/CMC)
>   ï¿½?ï¿½ Block External to External Transfer
>   ï¿½?ï¿½ Drop Adhoc Conference When Creator Leaves"

> 
>   --- Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
> 
>   > A very interesting 'design consideration' in the
>   > IPCC Express v4.0 SRND:
>   >   CallManager Forced Authorization Codes and
> Client
>   > Matter Codes are not allowed to be used on the
> same
>   > CallManager cluster where IPCC Express is
> installed.
>   > This is for any CallManager phones and users-
> not
>   > just IPCC Express agents. The resolution to this
> is
>   > to deploy two separate CCM clusters.
>   > We are heavy users of FACs (as are many other
>   > educational institutions) and are keen on going
> to
>   > IPCCX v4.x for the redundancy features.
>   > 
>   > Any Cisco folk still in the office on a Friday
>   > afternoon care to comment? ;)
>   > 
>   > 
>   >
>  
>
--------------------------------------------------------------------------------
>   > Lelio Fulgenzi, B.A.
>   > Network Analyst (CCS) * University of Guelph *
>   > Guelph, Ontario N1G 2W1
>   > (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
>   >
>  
>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>   > 
>   > "I had a coffee and Coke at lunch today...and
> now,
>   > I've got more jitter than an
>   > IP phone on a long haul 10base2 connection"     
>    
>   >                                  LFJ>
>   _______________________________________________
>   > cisco-voip mailing list
>   > cisco-voip at puck.nether.net
>   >
> https://puck.nether.net/mailman/listinfo/cisco-voip
>   > 
> 
> 
> 
> 
> 
>   __________________________________ 
>   Yahoo! Mail - PC Magazine Editors' Choice 2005 
>   http://mail.yahoo.com
> > _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
> 

__________________________________ 
Yahoo! Mail - PC Magazine Editors' Choice 2005 
http://mail.yahoo.com