[cisco-voip] basic callmanager w/unity help
Nick Marus
nmarus at gmail.com
Thu Oct 6 11:20:35 EDT 2005
Interesting, no sure if they can spare the DID's but here is what i am
trying to do, so maybe this will help.
I have 10 differnt route points all pointing to differnt call handlers in
Unity. These play back the holiday greetings for the various holidays.
The customer wants some easy way to turn on these greetings manually.
Unity call transfer doesnt work because the transfer option under the user
or callhandler doesnt happen when it is directly dialed.
Callmanager ForwardAll option (to the route point) does not work due to the
bellow email.
Any other ideas? It needs to be modified by a user either from the phone or
through ccmuser.
Nick
On 10/6/05, Voll, Scott <Scott.Voll at wesd.org> wrote:
>
> my work around is CFwdAll to 9 + full number. Call goes out to PSTN and
> back. This is by design. if a caller was trying to get user a and gets user
> b's VM they get confused.
> Scott
>
> ------------------------------
> *From:* cisco-voip-bounces at puck.nether.net on behalf of Nick Marus
> *Sent:* Wed 10/5/2005 6:44 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] basic callmanager w/unity help
>
> A customer has a phone that they want to forward to another extension.
> No problem.... callforward all right? Well what is happening is that if that
> 2nd extension doesnt answer, it goes into the voicemail of the first
> extenion.
> My question. Is there any way to forward a phone to another extension and
> then to that 2nd extensions voicemail if it doesnt answer?
> Extension1 -> Call Forward all ext2
> Extension2 -> rna -> voicemail for ext2
>
>
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