[cisco-voip] CTI Manager Reason Codes

[Ryan Ratliff]

www.cisco.com/univercd.  Pick CallManager->version->System Error  
Codes for CallManager.

For CTI errors take your reason code and change it to a hex value.

-Ryan

On Oct 11, 2005, at 2:30 PM, Erick Bergquist wrote:

Anyone know offhand where theres a list of reason
codes for CTI manager?

Have some CTI errors now and then when CTI service,
etc is working fine on system for some attendant
console pilot point numbers. Theres about 5-6 pilot
points and only 1 or 2 have a error now and then, and
all the pilot points get this occassionally but not
all at the same time.

Event type is error, source is CTI manager
Event ID is 3
Error: kCtiDeviceOpenFailure
CTI connection id is 4
Device-Name is the pilot point name
Then theres a UNKNOWN_PARAMTYPE, ReasonCode:
2362179744
The Node ID is the Call Manager server IP
The CTI Application id is
JTAPI[###]@CallManagerservername
Process Id: 4000
Process Name: Ctihandler
Explanation: Application is unable to open device

This is happening frequently throughout day/night when
the attendant console users are logged in, and when
they are not logged in.



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