[cisco-voip] CTI Manager Reason Codes

[Ryan Ratliff]

I figured that would happen.  I've never seen a complete list of  
error codes returned there.  I'll have to see about getting a hold of  
one.

-Ryan

On Oct 11, 2005, at 4:13 PM, Erick Bergquist wrote:

Thanks. That converts to 0x8CCC00A0 which is not
listed on that page.

Let me see if the detailed CTI/TCD detailed traces
reveal anything.


--- Ryan Ratliff <rratliff at cisco.com> wrote:


> www.cisco.com/univercd.  Pick
> CallManager->version->System Error
> Codes for CallManager.
>
> For CTI errors take your reason code and change it
> to a hex value.
>
> -Ryan
>
> On Oct 11, 2005, at 2:30 PM, Erick Bergquist wrote:
>
> Anyone know offhand where theres a list of reason
> codes for CTI manager?
>
> Have some CTI errors now and then when CTI service,
> etc is working fine on system for some attendant
> console pilot point numbers. Theres about 5-6 pilot
> points and only 1 or 2 have a error now and then,
> and
> all the pilot points get this occassionally but not
> all at the same time.
>
> Event type is error, source is CTI manager
> Event ID is 3
> Error: kCtiDeviceOpenFailure
> CTI connection id is 4
> Device-Name is the pilot point name
> Then theres a UNKNOWN_PARAMTYPE, ReasonCode:
> 2362179744
> The Node ID is the Call Manager server IP
> The CTI Application id is
> JTAPI[###]@CallManagerservername
> Process Id: 4000
> Process Name: Ctihandler
> Explanation: Application is unable to open device
>
> This is happening frequently throughout day/night
> when
> the attendant console users are logged in, and when
> they are not logged in.
>
>
>
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