[cisco-voip] Forward to VoiceMail issues

Seth Call scall at metreos.com
Tue Oct 11 19:11:08 EDT 2005


4.1.3sr1

 

________________________________

From: Voll, Scott [mailto:Scott.Voll at wesd.org] 
Sent: Tuesday, October 11, 2005 5:50 PM
To: Seth Call; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Forward to VoiceMail issues

 

What version of CM?

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Seth Call
Sent: Tuesday, October 11, 2005 3:46 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Forward to VoiceMail issues

 

To all,

 

I'm trying to do a proof-of-concept with voicemail port forwarding, and
I'm having little luck.  I'm not testing with unity; rather testing
general call routing using voicemail ports.  To explain:

 

I can cause a call to the primary line on a SCCP device to forward to a
given voicemail port. (Forward All - VoiceMail checked on the line) 

 

Specifically, the DN of the port I'm forwarding to is located on either
SCCP Device, CTI Route Point, or CTI Port.  All three of these device
types will receive the forwarded call.  However, if I try to do a second
Forward All - Voicemail on this new device with a second voicemail port,
the call does not route on. (Fast Busy)

 

I have also found that just doing a simple forward on the initial SCCP
device to the second SCCP or CTI device does not work either (with that
second device having a Forward All - Voicemail).  As far as I can tell,
the port DN just isn't routing!  

 

Also, I know the second device that has Forward All - Voicemail is
configured correctly in that I can call it directly, and it will route
to the port DN it has specified.

 

Does anyone have any ideas on how I can get that second device to
forward to Voicemail successfully?  Maybe I've not configured something
correctly...

 

Seth

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