[cisco-voip] pstn gw question

[Kevin Thorngren]

Please send us the config for the T1 controller 2/0 and serial 2/0:0.  
Please send us the following debugs for the same call flow:

debug voip ccapi inout
debug vpm all
debug vtsp all

Kevin
On Oct 11, 2005, at 9:25 PM, Roeseler, David wrote:

> I have submitted the debug from the adtran to adtran tech support.  
> They indicate that they see only
> one off-hook indication and then call completion, so they say the 
> double dial tone must be happening in the router.
>  
> Thanks
> Dave
>  
>  
> -----Original Message-----
> From: Kevin Thorngren [mailto:kthorngr at cisco.com]
> Sent: Tuesday, October 11, 2005 5:04 PM
> To: Roeseler, David
> Cc: CiscosupportUpuck <cisco-voip at puck.nether.net>
> Subject: Re: [cisco-voip] pstn gw question
>  
> Just thought of something. Is the Atlas configured for overlap 
> receiving?
> On Oct 11, 2005, at 5:00 PM, Kevin Thorngren wrote:
>>  
>> Hi David,
>>  
>> Thanks for the traces. In the traces I see where you initially dialed 
>> 5551111. The digits were immediately matched and the route list was 
>> selected. Here is the signaling that occurred after the route list 
>> selection:
>>  
>> ==== Call Proceeding was sent to the phone
>> 10/11/2005 16:31:44.477 CCM|StationD: (0000007) DialedNumber 
>> dialedNumber=5551111 lineInstance=1 callReference=16777316.
>> 10/11/2005 16:31:44.477 CCM|StationD: (0000007) CallState 
>> callState=12 lineInstance=1 callReference=16777316
>>  
>> ==== Setup was sent to the H323 GW
>> 10/11/2005 16:31:44.477 CCM|SPROCRas - {
>> h323-uu-pdu
>> {
>> h323-message-body setup :
>>
>>  
>> ==== The GW responded with Call Proceeding
>> 10/11/2005 16:31:44.493 CCM|{
>> h323-uu-pdu
>> {
>> h323-message-body callProceeding :
>>  
>> ==== Then a Progress message was sent by the GW to the CCM
>> 10/11/2005 16:31:45.149 CCM|SPROCRas - {
>> h323-uu-pdu
>> {
>> h323-message-body progress :
>>  
>> ==== Call Proceeding is displayed on the phone
>> 10/11/2005 16:31:45.165 CCM|StationD: (0000007) DisplayPromptStatus 
>> timeOut=0 Status='Ä‑' content='Call Proceed' line=1 CI=16777316 
>> ver=84000006.
>>  
>> The audio is opened after this. Then you dial the digit 5551111 again.
>>  
>> The call is actually setup through the 3725 GW to the Atlas 800. For 
>> some reason we are not getting back from the Atlas 800 a connect 
>> message. It would seem the second set of digits are telling the Atlas 
>> 800 where to dial. I am not familiar with this device. On the 3725 
>> you can use "debug isdn q931" to see what signaling has happening 
>> between the 3725 and the Atlas. Not sure what kind of diags are 
>> available there but I would recommend continuing from there at this 
>> point. The problem does not seem to be with the CCM.
>>  
>> HTH,
>> Kevin
>> On Oct 11, 2005, at 4:36 PM, Roeseler, David wrote:
>>>  
>>> Kevin,
>>> Attached is the debug.  The calling party is 2670001, the called 
>>> party is 5551111.
>>> The call initally gives me another dial tone, then I dial the number 
>>> again to successfully complete.
>>>  
>>> Thanks
>>>  
>>> -----Original Message-----
>>> From: Kevin Thorngren [mailto:kthorngr at cisco.com]
>>> Sent: Tuesday, October 11, 2005 1:50 PM
>>> To: Roeseler, David
>>> Cc: cisco-voip at puck.nether.net
>>> Subject: Re: [cisco-voip] pstn gw question
>>>  
>>> Yep, that does sound strange. Guess I would start by looking at all 
>>> the patterns you have configured. You can do this by going to Route 
>>> Plan > Route Plan Report > Click on "View in File" on the right side 
>>> of the page. Save the CSV file and look through the patterns.
>>>  
>>> The next step would be to look at Detailed CCM traces of the call. 
>>> Need to look at the traces from the server where the phone is 
>>> registered. Feel free to send the traces to me if you would like. 
>>> Please provide the calling number called number and call time.
>>>  
>>> Kevin
>>> On Oct 11, 2005, at 12:58 PM, Roeseler, David wrote:
>>>>  
>>>> I have setup my pstn gw with basic defaults and am just trying to 
>>>> get intial connections.
>>>> From the IP phone on the call manager when I dial a pstn number, I 
>>>> get a dial tone after the
>>>> Seven digits, I then dial the number again and the call completes 
>>>> successfully.
>>>>  
>>>> This is my setup
>>>> 7970 - CCM4.1.3--3725/H323/1MFT1/à Atlas800 àFXS phone.
>>>>  
>>>> The fxs is 5551111
>>>> The ip is 3651111
>>>>  
>>>> The calls complete either direction, however I have to dial twice?
>>>>  
>>>>  
>>>> Dave Roeseler
>>>> System Engineer
>>>> Harris Corporation
>>>> droesele at harris.com
>>>>  
>>>>  
>>>> _______________________________________________
>>>> cisco-voip mailing list
>>>> cisco-voip at puck.nether.net
>>>> https://puck.nether.net/mailman/listinfo/cisco-voip
>>> <ccmdebug.txt>
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