[cisco-voip] Cisco Softphone 1.3

Candace Holman candace_holman at harvard.edu
Fri Oct 14 19:33:15 EDT 2005


Thanks for the advice.   Looks like it was actually a UI bug with 
1.3.3.  If I press redial or type in the PSTN number and press return or 
choose the number from the Call Logs and hit return, I always get Bad 
Address.  If I hit the green (offhook) key, *get dialtone first*, then 
hit redial or type in the PSTN number and press return it works fine.  
Probably fixed in 1.3.4a

Candace

>The "Bad Address" message is displayed when the Softphone is signaled 
>to play reorder tone.  Check the normal things you would for an IP 
>Phone; CSS, codec or other call setup issues that would fail the call, 
>etc.
>
>Kevin
>On Sep 27, 2005, at 7:05 PM, Candace Holman wrote:
>
>>/ We have a Cisco Softphone 1.3 that displays "Bad Address" when
>/>/ attempting a non-local call.  Anyone seen this error before?
>/>/
>/>/ Candace
>/>/
>/>/
>/
>  
>



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