[cisco-voip] Cisco Softphone 1.3

Ryan Ratliff rratliff at cisco.com
Fri Oct 14 23:13:53 EDT 2005


CSCsb62669, fixed in various engineering specials for whatever flavor  
of CM you're running.

-Ryan

On Oct 14, 2005, at 11:09 PM, Ryan Ratliff wrote:

This is actually a CM bug.  What version are you running?

-Ryan

On Oct 14, 2005, at 7:33 PM, Candace Holman wrote:

Thanks for the advice.   Looks like it was actually a UI bug with
1.3.3.  If I press redial or type in the PSTN number and press return or
choose the number from the Call Logs and hit return, I always get Bad
Address.  If I hit the green (offhook) key, *get dialtone first*, then
hit redial or type in the PSTN number and press return it works fine.
Probably fixed in 1.3.4a

Candace



> The "Bad Address" message is displayed when the Softphone is signaled
> to play reorder tone.  Check the normal things you would for an IP
> Phone; CSS, codec or other call setup issues that would fail the call,
> etc.
>
> Kevin
> On Sep 27, 2005, at 7:05 PM, Candace Holman wrote:
>
>
>
>> / We have a Cisco Softphone 1.3 that displays "Bad Address" when
>>
>>
> />/ attempting a non-local call.  Anyone seen this error before?
> />/
> />/ Candace
> />/
> />/
> /
>
>
>
>

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