[cisco-voip] Authentication failure

[Wes Sisk]

Is this on an ICS 7750?
Is this server a member of a windows domain?
Has anyone modified the local security policy?

This error means the user iusr_guest is allowed to login (password correct)
but not granted a necessary right for the applicaion to perform properly.

do a stare and compare with a working server to find the missing right.

/Wes
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Waleed Samir
Sent: Tuesday, October 18, 2005 1:32 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Authentication failure


Hi Group



I am facing a problem in my CCM 3.3(4)sr2, when I press the service or
directory buttons on the IP Phones registered to my CM, an authentication
page appear to me asking for username and password. I tried all username and
passwords and still this page not moving.

Also When I tried to access the User login page http://ip_server/ccmusers it
didn't open and the IE says this page is not authorized..



In the event viewer System log I found the below event:



Event Type:      Warning

Event Source:  W3SVC

Event Category:            None

Event ID:          100

Date:                10/18/2005

Time:               6:55:42 AM

User:                N/A

Computer:        CALLMANAGER

Description:

The server was unable to logon the Windows NT account 'IUSR_Guest' due to
the following error: Logon failure: the user has not been granted the
requested logon type at this computer.  The data is the error code.



In the event viewer Security Log I found the below event:



Event Type:      Failure Audit

Event Source:  Security

Event Category:            Logon/Logoff

Event ID:          534

Date:                10/18/2005

Time:               6:55:42 AM

User:                NT AUTHORITY\SYSTEM

Computer:        CALLMANAGER

Description:

Logon Failure:

            Reason:            The user has not been granted the requested

                        logon type at this machine

            User Name:       IUSR_Guest

            Domain:                       CALLMANAGER

            Logon Type:     3

            Logon Process:            IIS

            Authentication Package:
MICROSOFT_AUTHENTICATION_PACKAGE_V1_0

            Workstation Name:       CALLMANAGER





Any ideas how to solve this problem



Thanks in advance
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