[cisco-voip] Echo and Static on IP to IP Phone Calls

[tennille.spence at gsa.gov]

One of our offices started experiencing static on calls last week. When any
calls are sent / received in that office, one of the associates hears
static and echo when speaking into the receiver while the other hears
everything clearly and does not hear any static.  A bathroom renovation is
taking place nearly below the office; however, I waited until the workers
took a break and placed a few test calls and still received the line static
with echo. The echo and static occurred only when I was speaking. The
associates have indicated that the problem is intermittent and does not
occur when they are placing calls outside of the building. Any ideas on
what the cause could be?

Tennille Spence
IT Business Liaison
PBS Technology Branch
816-823-1357 Office
816-806-6342 Cell
816-823-5526 Fax

"What lies behind us and what lies before us are tiny matters compared to
what lies within us." - Ralph Waldo Emerson

"Opportunity is missed by most people because it is dressed in overalls and
looks like work." - Thomas A. Edison