[cisco-voip] Phone Loads for CME 3.3

[Kris Seraphine]

I don't know if there' s a 'right' set of phone loads. I generally don't
change the firmware unless I have a specific problem and then I read the
release notes to make sure (as much as possible) there's nothing in the new
version that will cause additional problems.

The firmware versions that are officially supported in CME 3.3 are listed
here:

http://www.cisco.com/univercd/cc/td/doc/product/voice/its/cme33/cme33spc.htm

If you go to the CME individual file download page:

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-iostsp

There will sometimes be newer version of phone firmware posted here. I
assume that means it's supported even if that isn't reflected in the
document above.

The 7970 phone firmware is listed there in a tar file. This makes it easier
to copy to the router using the archive /xtract command.

It looks like you have the newest versions of the 7960/40 and 7970 firmware
deployed already. I think you can load newer versions but they may or may
not work correctly.

What specific problems are you having?



On 10/18/05, Lawrence E. Bakst <ml at iridescent.org> wrote:
>
> Q:
>
> 1. What's the right set of phone loads for CME 3.3 for someone who
> has 7920's, 7960's and 7970's?
>
> Background:
> First I got the 7960 phones and used the load that came with CME 3.3.
>
> 7960: 5.0(6.0) "P00305000600"
>
> Then I got a 7920. I am running what I believe is latest load until
> recently:
> 7920: 4.0(01.09) "cmterm_7920.4.0-01-09"
>
> Then I got some 7970's. Nice phone. Look for loads but the oldest one
> I can find that has a .zip file (no .exe stuff for us CME folks)
> where I can extract the files is:
> 7970: TERM70.6-0-3SR1S "TERM70.6-0-3SR1S"
>
> Boy you gotta love these Cisco phone load version and file name
> conventions, eh?
>
> "show ephone registered" shows:
> 7960's running SCCP ver 4
> 7920's running SCCP ver 2
> 7970's running SCCP ver 5
>
> It all seems to work at a certain level, but I've got issues. I've
> been warned that I should got back to 3.2, but for now I am staying
> with 3.3.
>
> More Q:
>
> 2a. Should I upgrade the 7920 to the new 2.0 "cmterm_7920.4.0-02-00"
> firmware?
> 2b. Is the new 7920 2.0 firmware known to work with CME 3.3?
> 2c. What SCCP version does the 7920 2.0 firmware implement?
>
> 3. Should I move the 7960 phones up to a newer firmware version and
> get everything running the same version of SCCP?
>
> 4. Is it important to have all the phones running the same version of
> SCCP? Given that the 7920 was a ver 2 until recently, I would guess
> no, but I really have no idea.
>
> 5. What phone loads are at least known to work with CME 3.3?
>
> 6. What is Cisco's plan for supporting CME phone loads? 7970 firmware
> isn't included with CME 3.3 even though the phone is supported and I
> need a .zip file so I have to go to version 6.0 even though 5.0 seems
> to recommended. It really seems like CME is a very poor stepchild to
> CM. It doesn't even rate it's own heading on this Cisco web page:
> http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml
>
> but instead is listed as a sub-head under "Voice Applications
> Software". Gee if I was a developer on this product I'd really be
> cracking some skulls over in marketing. CME is a pretty nice product
> for smaller shops and homes IMHO. Even Unity Express gets its own
> heading.
>
> 7. Actually, if anyone knows the CME product marketing manager I'd
> like to speak to that person. They can contact me at
> "leb at iridescent.org".
>
> Best,
>
> leb
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>



--
kris seraphine
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