[cisco-voip] Authentication failure

[Burton, Jason]

I had this same problem.  Remove IUSR_Guest from the local Guest group
on your CM machine.  The local Guests group doesn't have the rights to
be able to logon locally and as you know on windows the deny right will
always take precedence. 

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Waleed Samir
Sent: Tuesday, October 18, 2005 11:07 PM
To: Wes Sisk; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Authentication failure

 

I installed the CM on a generic PC; the PC is in workgroup not domain.

After I faced this problem I followed an article on Microsoft. And I
just modified the user rights in the local security settings and I added
IUSR_Guest to the "Access this computer from the network"

But still I face same problem.

Any advice?

 

 

 

From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Tuesday, October 18, 2005 5:14 PM
To: Waleed Samir; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Authentication failure

 

Is this on an ICS 7750?

Is this server a member of a windows domain?

Has anyone modified the local security policy?

 

This error means the user iusr_guest is allowed to login (password
correct) but not granted a necessary right for the applicaion to perform
properly.

 

do a stare and compare with a working server to find the missing right.

 

/Wes

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Waleed Samir
Sent: Tuesday, October 18, 2005 1:32 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Authentication failure

Hi Group

 

I am facing a problem in my CCM 3.3(4)sr2, when I press the service or
directory buttons on the IP Phones registered to my CM, an
authentication page appear to me asking for username and password. I
tried all username and passwords and still this page not moving.

Also When I tried to access the User login page
http://ip_server/ccmusers it didn't open and the IE says this page is
not authorized..

 

In the event viewer System log I found the below event:

 

Event Type:      Warning

Event Source:  W3SVC

Event Category:            None

Event ID:          100

Date:                10/18/2005

Time:               6:55:42 AM

User:                N/A

Computer:        CALLMANAGER

Description:

The server was unable to logon the Windows NT account 'IUSR_Guest' due
to the following error: Logon failure: the user has not been granted the
requested logon type at this computer.  The data is the error code.

 

In the event viewer Security Log I found the below event:

 

Event Type:      Failure Audit

Event Source:  Security

Event Category:            Logon/Logoff 

Event ID:          534

Date:                10/18/2005

Time:               6:55:42 AM

User:                NT AUTHORITY\SYSTEM

Computer:        CALLMANAGER

Description:

Logon Failure:

            Reason:            The user has not been granted the
requested

                        logon type at this machine

            User Name:       IUSR_Guest

            Domain:                       CALLMANAGER

            Logon Type:     3

            Logon Process:            IIS     

            Authentication Package:
MICROSOFT_AUTHENTICATION_PACKAGE_V1_0

            Workstation Name:       CALLMANAGER

 

 

Any ideas how to solve this problem

 

Thanks in advance

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