[cisco-voip] 7970 Transfer Button Issue

[Wes Sisk]

what is 'max calls' configured to be on the line?

/Wes
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Voll, Scott
Sent: Monday, October 24, 2005 12:31 PM
To: James Dust; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] 7970 Transfer Button Issue


Is it using a different codec?




----------------------------------------------------------------------------
----

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of James Dust
Sent: Monday, October 24, 2005 6:51 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] 7970 Transfer Button Issue
Importance: High



We have an issue with some of our 7970 phones in two remote sites.



When they receive a direct call either externally via the PSTN or internally
via another extension the 'transfer' button becomes greyed out and not
possible to use.



We have checked the soft key templates and they are exactly the same as
other remote site's that have the same setup but are not getting the
problem.



We are running call manager 4.1.



Has anyone else had this problem?



Regards.



James Dust
Network & Communications
Charles Stanley & Co.
25 Luke Street, London EC2A 4AR
Tel: 020-7953 2314 - Fax: 020-7150 9314
www.charles-stanley.co.uk







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