[cisco-voip] JTAPI Subsystem Out Of service

[Lelio Fulgenzi]

The licencing changes slightly with 3.5. They all become 'agent' licences and are not seperated into desktop, phone, supervisor, etc. I think the process is you send them your licence file and they send you one back.


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Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 

  ----- Original Message ----- 
  From: Trevor Hanekamp 
  To: Anthony Kouloglou 
  Cc: Lelio Fulgenzi ; ci >> "cisco-voip at puck-nether.net" 
  Sent: Thursday, October 27, 2005 9:08 AM
  Subject: Re: [cisco-voip] JTAPI Subsystem Out Of service


  Hi Anthony,
  When you do the upgrade to CRA 3.5 I'd be interested to know if you have 
  to order a different license. If you do I'd be curious if there is a 
  cost associated with it.

  Thanks.

  Anthony Kouloglou wrote:
  > No Lelio,
  > i have not upgraded the CRA engine. It is still in 3.1 version. Shall i 
  > put the later one?
  > Can i do it through remote desktop!! I have travelled to the site for 
  > the ccm upgrade but
  > i didn't do this upgrade!!
  > 
  > Lelio Fulgenzi wrote:
  > 
  > 
  >>You didn't mention if you upgraded to the supported version. I know 
  >>that IPCC Express requires an upgrade from 3.1.x to 3.5.x to support 
  >>CallManager 4.X
  >> 
  >>Check out 
  >>http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/ccmcomp.htm
  >> 
  >> 
  >>--------------------------------------------------------------------------------
  >>Lelio Fulgenzi, B.A.
  >>Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
  >>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
  >>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  >>"I had a coffee and Coke at lunch today...and now, I've got more 
  >>jitter than an
  >>IP phone on a long haul 10base2 
  >>connection"                                           LFJ
  >>
  >>    ----- Original Message -----
  >>    *From:* Anthony Kouloglou <mailto:akoul at dataways.gr>
  >>    *To:* cisco-voip at puck-nether.net <mailto:cisco-voip at puck-nether.net>
  >>    *Sent:* Wednesday, October 19, 2005 11:53 AM
  >>    *Subject:* [cisco-voip] JTAPI Subsystem Out Of service
  >>
  >>    Hi all,
  >>    after an upgrade from CCM 3.3(3) to 4.1(2) The JTAPI subsystem is
  >>    always
  >>    out of service?All other services are up and
  >>    running. What could be going on?
  >>
  >>    Thanks
  >>    _______________________________________________
  >>    cisco-voip mailing list
  >>    cisco-voip at puck.nether.net <mailto:cisco-voip at puck.nether.net>
  >>    https://puck.nether.net/mailman/listinfo/cisco-voip
  >>
  >>------------------------------------------------------------------------
  >>
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  >> 
  >>
  > 
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  -- 
  Trevor Hanekamp
  Sr. Telecom Analyst
  Sheridan College Institute of Technology

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