[cisco-voip] JTAPI Subsystem Out Of service

[Voll, Scott]

I believe that it's not until 4.x that all become agents.  I'm pretty
sure my 3.5 install has sups and agents.

 

Contact licensing at cisco.com to get a new license file.  So long as you
give them the mac address of the server and the old license files they
can get a new one to you in about 24-48 hours.

 

Scott

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Thursday, October 27, 2005 6:13 AM
To: Trevor Hanekamp; Anthony Kouloglou
Cc: ci >> "cisco-voip at puck-nether.net"
Subject: Re: [cisco-voip] JTAPI Subsystem Out Of service

 

The licencing changes slightly with 3.5. They all become 'agent'
licences and are not seperated into desktop, phone, supervisor, etc. I
think the process is you send them your licence file and they send you
one back.

 

 

----------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 

	----- Original Message ----- 

	From: Trevor Hanekamp <mailto:trevor.hanekamp at sheridanc.on.ca>  

	To: Anthony Kouloglou <mailto:akoul at dataways.gr>  

	Cc: Lelio Fulgenzi <mailto:lelio at uoguelph.ca>  ; ci >>
"cisco-voip at puck-nether.net" <mailto:cisco-voip at puck-nether.net>  

	Sent: Thursday, October 27, 2005 9:08 AM

	Subject: Re: [cisco-voip] JTAPI Subsystem Out Of service

	 

	Hi Anthony,
	When you do the upgrade to CRA 3.5 I'd be interested to know if
you have 
	to order a different license. If you do I'd be curious if there
is a 
	cost associated with it.
	
	Thanks.
	
	Anthony Kouloglou wrote:
	> No Lelio,
	> i have not upgraded the CRA engine. It is still in 3.1
version. Shall i 
	> put the later one?
	> Can i do it through remote desktop!! I have travelled to the
site for 
	> the ccm upgrade but
	> i didn't do this upgrade!!
	> 
	> Lelio Fulgenzi wrote:
	> 
	> 
	>>You didn't mention if you upgraded to the supported version. I
know 
	>>that IPCC Express requires an upgrade from 3.1.x to 3.5.x to
support 
	>>CallManager 4.X
	>> 
	>>Check out 
	
>>http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/ccmcomp
.htm
	>> 
	>> 
	
>>----------------------------------------------------------------------
----------
	>>Lelio Fulgenzi, B.A.
	>>Network Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1
	>>(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
	
>>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
	>>"I had a coffee and Coke at lunch today...and now, I've got
more 
	>>jitter than an
	>>IP phone on a long haul 10base2 
	>>connection"                                           LFJ
	>>
	>>    ----- Original Message -----
	>>    *From:* Anthony Kouloglou <mailto:akoul at dataways.gr>
	>>    *To:* cisco-voip at puck-nether.net
<mailto:cisco-voip at puck-nether.net>
	>>    *Sent:* Wednesday, October 19, 2005 11:53 AM
	>>    *Subject:* [cisco-voip] JTAPI Subsystem Out Of service
	>>
	>>    Hi all,
	>>    after an upgrade from CCM 3.3(3) to 4.1(2) The JTAPI
subsystem is
	>>    always
	>>    out of service?All other services are up and
	>>    running. What could be going on?
	>>
	>>    Thanks
	>>    _______________________________________________
	>>    cisco-voip mailing list
	>>    cisco-voip at puck.nether.net
<mailto:cisco-voip at puck.nether.net>
	>>    https://puck.nether.net/mailman/listinfo/cisco-voip
	>>
	
>>----------------------------------------------------------------------
--
	>>
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	>> 
	>>
	> 
	> _______________________________________________
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	-- 
	Trevor Hanekamp
	Sr. Telecom Analyst
	Sheridan College Institute of Technology

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