[cisco-voip] Unity error

[Kevin Thorngren]

Not sure if the XP SP2 firewall will cause this problem but we have  
seen it cause others such as VMO.  Try turning the firewall off.

Also make sure per session cookies are enabled in IE on your PC.

Have also seen, once or twice, that dual NIC's in the PC can cause this  
type of issue.  If you have dual NIC's try disabling one of them.

Kevin
On Sep 1, 2005, at 4:11 PM, Bradley Bieth wrote:

> The strange thing is that I just started getting this exact error
> message after I upgraded my personal workstation to Windows XP SP2. I
> can get in fine from the server itself.
>
> Brad
>
>>>> "Jafar T" <jafar at paris.com> 9/1/2005 12:21:30 PM >>>
> By default, only 5 sessions are allowed for SaWeb. If the admins close
> the IE instead of clicking on the Log Off button, then the session
> will
> take 20 minutes to timeout. I think the number of sessions is your
> problem if you can tell me that the same admins can get in later.
>
> Check this doc for increasing the number of SaWeb sessions.
>
> Cisco Unity SA Web Access Denied Due to Too Many Open Sessions
> http://www.cisco.com/en/US/customer/products/sw/voicesw/ps2237/ 
> products_tech_note09186a008011a7e5.shtml
>
>
> If the admins can get in by ip but not hostname, then it's a dns
> issue.
> You could try putting the hostname into the hosts file and see if that
> helps but it's not a good permanent solutions. Do you have an
> underscore
> in the Unity server name? check DNS again. From: "Voll, Scott"
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Unity error
> Date: Thu, 1 Sep 2005 11:42:20 -0700
>
>   Any idea why I'm getting this and how to fix it?
>
>   Missing live session flag.
>   For some reason, /web/global.asa did not fire.
>   Check that this file is present.
>   This problem could also be related to DNS issues.
>   Cannot continue.
>
>   DNS is correct.
>
>   Thanks
>
>   Scott
>
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