[cisco-voip] Out bound Call generation from a CRM or Database

[Wes Sisk]

Use IPCC Express IVR option and the 'PlaceCall' step.  You can script the
desirede behavior, play canned prompt, transfer back an available agent,
....

/Wes

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Scott Ingram
Sent: Monday, September 12, 2005 10:27 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Out bound Call generation from a CRM or Database


Is it possible to have the VOIP system version  CCM 4.13 and  Unity 4.4.
We have to do a massive amount of calling of clients.  We want to be
automated.  Is this possible and what should I be looking for ?

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