[cisco-voip] Calling another office goes to main greeting insteadof personal greeting

[Wes Sisk]

Calling another office goes to main greeting instead of personal
greetingneed a complete call flow to say for certain, but sounds like you
may be allowing 'redirecting IE delivery inbound' on the gateway. if the
PSTN sends any redirecting IE in the SETUP msg through the MGCP gateway, CM
will attempt to send to that mailbox.  You could confirm with 'debug isdn
q931' on the gateway and check callviewer on Unity to see what voicemailbox
it is requesting.

if you find you are receiving redirecting IE from PSTN and you are
attempting to route to that voicemailbox, disable 'redirecting IE delivery
inbound' on the gateway endpoint configuration in /ccmadmin.

/Wes
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net]On Behalf Of Ruttman, Peter G.
Sent: Tuesday, September 13, 2005 10:19 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Calling another office goes to main greeting insteadof
personal greeting


I just cut an office voice gateway to use MGCP instead of H.323 and when I
call certain other offices that have Unity I will get the main greeting of
the person I am calling instead of their personal greeting.  This doesn't
happen with all offices that have Unity just some.  Has anyone experienced
this?

Pete


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