[cisco-voip] WebDialer not functioning after AD integration

[IT]

I have followed the instructions you linked to, and used CCMPWDChanger
to modify the 3 passwords. However, the CTI manager error still comes up
(I have restarted the service).

Any other thoughts?

Thanks,
Avidan

-----Original Message-----
From: Wes Sisk [mailto:wsisk at cisco.com] 
Sent: Tuesday, September 27, 2005 8:48 PM
To: IT
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] WebDialer not functioning after AD integration

in the plugin doc there are additional instructions that must be
followed

http://www.cisco.com/en/US/customer/products/sw/voicesw/ps556/products_i
nstallation_and_configuration_guide09186a00802e066d.html#wp44053

/Wes
IT wrote:

>I have successfully used the "Cisco Directory Configuration plugin" to
>tie my CM to ActiveDirectory.  The install works, as I can now login to
>the CCMUser page with my network credentials. However, for some odd
>reason, webdialer no longer works. Has anyone seen something similar?
>
>I get the following error:
>
>Cisco WebDialer - Service Unavailable 
>-----------------------------------------------------------------------
-
>---- 
>  Service temporarily unavailable, please try again later: Cisco
>CTIManager down
>
>
>Thanks,
>Avidan
>
>
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