[cisco-voip] Exchange 2000 outage cause Unity not to work

[Voll, Scott]

Just had a TAC case open on this..  The messages get stored in
\\<unityserver>\CommServer\UnityMTA\failed  If you move the messages
from failed to unitymta and restart the service all the messages get
delivered without a bunch of reboots.

 

Scott

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Donald Young
Sent: Wednesday, September 28, 2005 12:37 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Exchange 2000 outage cause Unity not to work

 

Has anyone experienced a problem with Exchange 2000 going down from
crashes or power outages, etc.... where  

It causes Unity not to see the message store. I thought that the UMR was
supposed to wait until it sees the message 

Store in exchange is operational then resync itself. I do not think this
is happening with many of our unity servers. 

However, when I reboot the Unity box, it comes back up and voice mail is
fine again. How can we avoid this?  I guess 

My question is does Unity have to be rebooted every time exchange goes
down? 

 

 

 Thanks

 

Donald H. Young

Telecom Manager

Legal Services of New Jersey

 

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