[cisco-voip] AC 'failed to make new call' warning window in CCM 3.3(3)

[Wes Sisk]

AC displays that message when it detects a new call attempt originated 
from the device and that new call attempt fails.

The call should show up in TCDSrv traces and in the CCM SDL traces.  If 
you grab CCM SDI and SDL traces, TCDSrv trace, and acclient trace (turn 
on through client settings) you should be able to correlate the calls 
and see which new call failed.

/Wes

Erick Bergquist wrote:
> Anyone seen this before on 3.3(3) AC ?  It is happening out of blue when receptionist has no calls, etc happening.
>
> Only thing I am seeing is the phone is associated to 2 users with CTI applications being used, one for ac and the other for cistera stuff.  I know multiple CTI applications using phones is not good and can lead to stuff like this, just seeing if anyone saw this cause the AC warnings they get. 
>
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