[cisco-voip] AA for unity express

[James Grace]

This is correct.  I can dial by ext.  So do you have any ideals how can I
repair the db lookup I guess.  

-----Original Message-----
From: Scott Nagel [mailto:snagel at NETechCorp.com] 
Sent: Friday, April 07, 2006 1:49 PM
To: James Grace
Subject: RE: AA for unity express 

can you get into AA and dial an extension?  If so then AA is able to get the
DTMF tones but the DB lookup is failing.



-----Original Message-----

From:  "James Grace" <jgrace at digitelusa.net>
Subj:  RE: AA for unity express 
Date:  Fri Apr 7, 2006 1:36 pm
Size:  1K
To:  "'Scott Nagel'" <snagel at NETechCorp.com>

Yes it did go from h323 to mgcp  (cme to CM )  and yes I can get into VM and

0 out  
 
-----Original Message----- 
From: Scott Nagel [mailto:snagel at NETechCorp.com]  
Sent: Friday, April 07, 2006 1:26 PM 
To: James Grace 
Subject: Re: AA for unity express  
 
Did you change the gateway?    h323 to MGCP?  Can you get into a voicemail 
box and zero out? 
 
-----Original Message----- 
 
From:  "James Grace" <jgrace at digitelusa.net> 
Subj:  AA for unity express  
Date:  Fri Apr 7, 2006 1:16 pm 
Size:  620 bytes 
To:  "cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net> 
cc:  "ask-icd-ivr-support at external.cisco.com" 
<ask-icd-ivr-support at external.cisco.com> 
 
I just went thru a conversion from cme- unity express to cm - unity express 
 
  
   
  
We ran into some issues but worked most of them out.  BUT the AA dial by  
name do not work.  The system is not recognizing any entry from the caller.

Not sure what to try to resolve it.  I did convert the lic file.  Now one  
thing I did was to keep the original users and mail boxes instead of  
deleting them and importing them from cm.  but the issue now is that they  
have been up for a week.  What can I do    
  
   
  
James D. Grace   
  
CCNP CCNA MCSE MCDBA  
  
Sr. System Engineer / Professional Svc.  
  
Digitel Corporation  
  
   
  
 
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