[cisco-voip] PLAR
ash AD
commo_ssg_31f at yahoo.com
Fri Apr 7 23:17:43 EDT 2006
We'll try moving the AutoReg line to the AutoReg partition and setting the autoreg device to a [none] partition and see how that works out. Thanks Wes!
--Peter
ash AD <commo_ssg_31f at yahoo.com> wrote:
Wes,
We want the senerio to happen only when EM user is logged out, whereas the operater is PLAR'd when people are not logged in. This works fine when the user is not logged it. But for some reason when an EM user is logged in, it also PLARs the operater when an EM user trys to use functions such as CallTransfer or Conference. The CSS used by the EM profile does not have access the the AutoReg, PLAR, CSS.
Peter
Wes Sisk <wsisk at cisco.com> wrote:
Peter,
It appears your problem scenario only happens when the user is logged out of EM. Allowing any sort of usage in that state bypasses your builtin security mechanism.
the scnearios I see are:
logged in: transfer works
logged out: offhook goes straight to Voice Operator.
You should be able to achieve the logged out behavior by setting:
1. service parameter to only allow 1 EM login - this will forcably log the user out of the previous phone and send it back to the default state
2. ADP for all phones - have all phones use a base profile or autogenerated profile with a line with a CSS that uses your Voice Operator - i.e. configure your voice operator CSS on the line of default profile instead of the device of the base profile. When your user performs EM login the line will be replaced with their specific line and CSS.
/Wes
On Apr 5, 2006, at 8:41 PM, ash AD wrote:
Any ideas on this one... I work in a very fluid network with devices continuously coming on and off of it. Because the nature of our network we have phones autoreg into a partition that will cause there phone to be direct access (DAS) to the VoIP operators upon entry using PLAR. After talking to the operator we build thier profile for ext. mob. and log them into thier phone. We would like to leave the phone itself in the autoreg partition so when they log out or log onto another phone a new user would be right back into PLAR senerio. But by doing this using the transfer key and other features which try to grab another line, the phone DAS takes over and rings the operator. Is there a way around this? The profile for the Ext Mob user has full call search space access and is out of the autoreg partition. Thanks all.
Peter
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