[cisco-voip] Upgrade CCM 3.3(3)->3.3(4) fails

Wes Sisk wsisk at cisco.com
Sat Apr 8 16:15:24 EDT 2006


Dietmar,

Your steps are good.  Take a look at the logs in C:\Install\DBInstall.  
Looks like the database migration is still in progress.  It could 
actually take a while or it could be failing.

/Wes

Dietmar wrote:
> Hi,
>
> I want to upgrade CCM from 3.3(3)sr4 to 4.1(3) with hardware replacement. What 
> I tried is the following:
>
> Old hardware:
> - Install BARS 4.0.9 and do backup
>
> New hardware:
> - Install OS 2000.4.1a (on HP DL320-G3)
> - Install 2000.4.1sr5
> - Install CCM 3.3(3)
> - Install CCM 3.3(3)sr4a
> - Install BARS 4.0.9 and do restore
>
> Up to this point, everything is okay and 3.3(3) is running without problems. 
>
> Unfortunately, the next upgrade with ciscocm-ffu.3-3-4.exe fails. Last line of 
> CCMDBSetup.log:
> 4-8-2006 19:15:12 Migrating data from CCM0300 to CCM0301 database...
>
> Is my upgrade procedure okay? Where can I get more information about the 
> reason why the upgrade failed?
>
>
> Thanks,
>   Dietmar
>
>   



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