[cisco-voip] Simple Cisco Call Manager Install Question

[Voll, Scott]

I'm just going to ask to make sure.  You didn't use windows update?  You
used the Cisco OS updates right?

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Wes Sisk
Sent: Saturday, April 08, 2006 7:41 AM
To: Robert A. Bell
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Simple Cisco Call Manager Install Question

 

Robert,

 

I saw this problem with CM3.3(3) installs and some of the later OS
versions.

Safest approach is to:

1. install OS

2. install minimum necessary patches as described in CM Version X
install docs

3. install CM

4. install rest of OS patches

 

If your final destination ins CM 4.1(2) or 4.2(1) you really would come
out better installing that version first thing.

 

Minimum OS requirements:

3.3(5) - 2000.2.7
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_3/insta
ll/instcall/cm335ins.htm#wp374042

4.2(1) - is on new product hold an only came out a few weeks ago, but
the minimum version is 2000.4.2sr2

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_2/insta
ll/instcall/cm421ins.htm#wp473584

 

/Wes

 

 

On Apr 8, 2006, at 7:23 AM, Robert A. Bell wrote:

 

Okay, I've been working with Cisco Call Manager Express and Asterisk for
a while now.  I had a BRIEF introduction to CallManager over a year ago.
I'm not trying to reload a system and I think I may have screwed up.  I
had to get my company to purchase a CM 3.3 and .x upgrade.  I've got
probably 30 CD/DVDs or more and I'm having problems.

 

I reinstalled the OS using the hardware detection disk and the disk that
it told me to use as part of the install (I have a 7535H Cisco CM BTW).
I wasn't sure what to do (now I'm thinking this may be my problem), but
I installed all the windows updates prior to installing the actual CM
load.  Well I eventually installed the CM software, which kind of
confused me.  It looked like on the Disk I was installing version 3.5.
I was thinking we purchased an upgrade to 4.2 but, I'll go back and look
at that.  

 

At any rate, everything installed fine...It asked for several passwords
for different things (i.e. SQL SA admin account and more things than I
can remember now).  I made all the passwords the same for the time being
for simplicity sake.  The install went well, I went to fire up the
CCMAdmin webpage and it says no page can be displayed or something like
that.

 

Okay, no problem I thought...IIS must not have started....no it did and
so did the WWW service....I'm at a loss.  Any ideas would be
appreciated.  

 

I did spend some time researching it on Cisco.com.  They also said the
most likely was IIS services not started (not the case here), the next
most likely was a virus (highly unlikely in my little lab on a clean
load).  And I don't remember now what the rest was, but that's where I'm
at now.  

 

Any thoughts are most welcome.

 

B.

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