[cisco-voip] CallManager Problem - Make outside call

Alan Su cj.alan at gmail.com
Fri Apr 14 04:32:18 EDT 2006 

Hi Kevin,

I can get the secondary dial tone now, actually I didn't do any change. I
just try on 7960G IP Phone instead of SoftPhone. It should be working all
the time, just not in Softphone. I'll try to figure out why there is no
dialtone on Softphone. Thanks so so much ~~


Regards,

Alan


在 2006/4/14，Alan Su <cj.alan at gmail.com> 撰寫：
>
>  Hi Kevin,
>
> Sorry I had typo, what I meant is I want to hear the outside tone after
> user dial "7".
> I have checked the route plan report, there are 4 patterns begin with "7",
> so I change my setting to "4.!" and now it's the only pattern / DN begin
> with "4".
>
> What I need is:
> 。when user off hook their IP IPhone, they got a dial tone
> 。if they want to dial outside number, they will have 2 opitons:
>  1. dial 4xxxxxxxx (ex: 427157052), and it can ring the number (27157052)
> directly
>  2. dial 4, and they will have another dial tone. then they can dial the
> outside number (ex: 27157052)
>
> My test result is:
> 1. dialing 427157052, it will call 27157052 phone number and works.
> 2. dialing 4, it shows "Bad Address" and say "your call can't be completed
> in this dial..."
>
> Please kindly help, thanks so much.
>
>
> Regards,
>
> Alan
>
>
>
>
> 2006/4/14, Kevin Thorngren <kthorngr at cisco.com>:
>
> > Hi Alan,
> >
> > At what point do you hear outside dialtone?
> >
> > I notice the pattern in the jpg is 7.!.
> >
> > CCM checks the dialed number after each digit is dialed.  There are
> > offnet and onnet patterns.  Once CCM has eliminated all onnet patterns
> > it will then play outside dialtone.  I have seen where customers have
> > created a Translation Pattern of XXXX, for example, and won't hear
> > outside dialtone until after the 5th digit.  The reason is that CCM can
> > match both XXXX and 9.180 but once I hit another digit (9.1800) then I
> > will hear outside dialtone.
> >
> > Go to CCMAdmin > Route Plan > Route Plan Report.  Click on the View in
> > File on the right side of the web page and save the CSV.  This contains
> > all of the patterns you have configured.  Take a look to see if you
> > have any that match your 9.! or 7.! patterns.
> >
> > Kevin
> > On Apr 13, 2006, at 12:42 PM, Alan Su wrote:
> >
> > > Hi Kevin,
> > >
> > > I tried the 9.! & 9.!# patterns, both work on dial to outside number
> > > when I dial "9xxxxxxxx". But I can't hear outside dial tone when I
> > > only dial 9
> > > it waits about 10 secs and shows "Bad Address".
> > >
> > > Attached is the route pattern configuration. Thanks a lot.
> > >
> > >
> > > Regards,
> > >
> > > Alan
> > >
> > >
> > > 2006/4/12, Kevin Thorngren <kthorngr at cisco.com >: Hi Alan,
> > >>
> > >> I had a typo below.In the US we would dial 011 for international
> > >> patterns.My below example should have had 9.011!.The "!" allows
> > >> users to keep dialing digits until the interdigit timeout timer
> > >> expires
> > >> (15 seconds).You could use the following two patterns:
> > >>
> > >> 9.!
> > >> 9.!#
> > >>
> > >> The "#" allows the users to terminate the dialing with a #.Point
> > >> both
> > >> Route Patterns to the same GW or RL.
> > >>
> > >> Once CCM determines the call is an outside call then it will play
> > >> outside dialtone.If you don't have any internal patterns that begin
> > >> with 9 then the users should hear outside dialtone after the 9 is
> > >> dialed.The "!" allows them to continue dialing.In the first
> > >> pattern
> > >> CCM will wait 15 seconds after the last digit (interdigit timeout)
> > >> before extending the call.The second pattern allows the user to
> > >> terminate the dialing with a # and CCM will extend the call right
> > >> away.
> > >>
> > >> Here is an example of the UK numbering plan.
> > >> http://www.cisco.com/en/US/partner/products/sw/voicesw/ps556/
> > >> products_tech_note09186a008028af3a.shtml
> > >>
> > >> Kevin
> > >>
> > >> On Apr 11, 2006, at 11:42 AM, Alan Su wrote:
> > >>
> > >> > Hi Kelvin,
> > >> >
> > >> > Thanks a lot, I'll study those valuable documents you share with
> > me.
> > >> > Regarding the dialing pattern, I also have below questions:
> > >> > 1. What if I'm in out of US ? Do I still can use @ for typical
> > north
> > >> > American dial plan ?
> > >> >
> > >> > 2. Can user only dial one digit (ex:9), and after hearing the dial
> > >> > tone then begin to dial the outside number? In this case, I can't
> > >> set
> > >> > the full pattern in my route pattern, how should I configure it ?
> > >> >
> > >> > Many many thanks for your help.
> > >> >
> > >> >
> > >>  > Regards,
> > >> >
> > >> > Alan
> > >> >
> > >> >
> > >> > 2006/4/11, Kevin Thorngren < kthorngr at cisco.com >: Hi Alan,
> > >> >>
> > >> >> The 9. pattern needs to match the full pattern you are using.Some
> > >> >> examples are:
> > >> >>
> > >> >>9.@ - typical north American dial plan macro that matches local,
> > >> ld
> > >> >> and
> > >> >> international patterns.
> > >> >> 9.[2-9]XXXXXX - More specific pattern for local 7 digit dialing
> > >> >> 9.1[2-9]XX[2-9]XXXXXX - More specific pattern for LD dialing
> > >> >> 9.011T - More specifc pattern for international dialing
> > >> >>
> > >> >> The CCM will need to match the full pattern dialed from the phone
> > >> >> before extending the call to the GW.With 9. the GW is receiving a
> > >> >> blank dialed number (assuming you are doing pre-dot discard).Also
> > >> >> you
> > >> >> will want to select the option for outside dialtone.The below
> > links
> > >> >> should help describe this.
> > >> >>
> > >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/
> > >> >> products_tech_note09186a0080094b2a.shtml
> > >> >>
> > >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/
> > >> >> products_tech_note09186a00800945b9.shtml
> > >> >>
> > >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/
> > >> >> products_administration_guide_chapter09186a00803edabe.html
> > >> >>
> > >> >> http://www.cisco.com/en/US/products/sw/voicesw/ps556/
> > >> >> products_administration_guide_chapter09186a00803ed685.html
> > >> >>
> > >> >> HTH,
> > >> >> Kevin
> > >> >> On Apr 11, 2006, at 7:47 AM, Alan Su wrote:
> > >> >>
> > >> >> > Dear All,
> > >> >> >
> > >> >>> My IPT architecture is: CCM(4.02) + Voice Gateway(3745 runing
> > >> MGCP
> > >> >> w/
> > >> >> > E1 PRI trunk to PSTN).
> > >> >> > I already configured the MGCP and ccm-manager option in the
> > voice
> > >> >> > gateway, and it's registered to CM without any problem.
> > >> >> > I also made the gateway configuratio in CCM to this router.
> > >> >> >
> > >> >> > Right now my problem is, I don't know how to setup the route
> > >> pattern
> > >> >> > to allow IP Phone to make outside call.
> > >> >> > My idea is, when user dial "9", the phone will provide an
> > outside
> > >> >> dial
> > >> >> > tone and user can directly dial the PSTN phone number to
> > >> complete a
> > >> >> > call (just like the old fashion way). But when I configure the
> > >> route
> > >> >> > pattern "9." and set the S1/DS1-0 at VGW to be the gateway, there
> > is
> > >> >> > nothing but a "Bad Address".
> > >> >> >
> > >> >> > Does anyone know how to find the reference document for the
> > >> >> > configuration or how to fix this problem? I did lots of search
> > >> but
> > >> >> > nothing found. Any comment would be very grateful. Thanks a lot
> > ~
> > >> >> >
> > >> >> >
> > >> >> > Regards,
> > >> >> >
> > >> >> > Alan
> > >> >> > <VGW-Config.txt>_______________________________________________
> > >> >> > cisco-voip mailing list
> > >> >> > cisco-voip at puck.nether.net
> > >> >> > https://puck.nether.net/mailman/listinfo/cisco-voip
> > >> >>
> > >>
> > > <RoutePattern.jpg>
> >
>
>
>
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