[cisco-voip] DeviceTypeMismatch for phone that works fine

Sat Apr 15 12:01:15 EDT 2006

When 7920's were first released to run with CM 3.x they emulated a  
7960 (typemodel=7).  Later the 7920 received their own typemodel=30002.
The 7920 was not a valid device id until CMv3.3.2es41.  3.3(2)spC  
came before support for 7920 was added.

I see the  phone claims to be running load 4.0(02.00) in the ALARM  
message.  that's pretty clearly a 7920 load so it's not another model  
phone with a case of mistaken identity.

7920 load 2.0 is just recently release, open a TAC case please so we  
can setup a recreate.  To clarify exactly when this happens - is the  
unregister reason always 'Last=CM-ICMP-Unreach' or does it even  
happen when you power the phone off/on (Last=Initialized) or reset  
the phone from CCMAdmin (Last=ResetRestart)?

/Wes

On Apr 14, 2006, at 4:39 PM, Erick Bergquist wrote:

Anyone ever see a error on devicetypemismatch for a phone that has  
been working on system previously and programmed for awhile? This is  
a 7920 phone which I can understand will come and go depending on  
wireless, but a device mismatch error? This is on 4.1(3)sr1 and I  
checked for bugs and release notes and nada on devicetypemismatch.

Any one have list of database device types or know what 30002 is?

Event Type:    Error
  Event Source:    Cisco CallManager
  Event Category:    None
  Event ID:    3
  Date:        4/14/2006
  Time:        1:50:55 PM
  User:        N/A
  Computer:    CALLMANAGER
  Description:
  Error: DeviceTypeMismatch - Device type mismatch.
    Name of device.: SEP0014F2C86427
    UNKNOWN_PARAMTYPE:Device type: 7
    UNKNOWN_PARAMTYPE:Database device type: 30002
    App ID: Cisco CallManager
    Cluster ID: StandAloneCluster
    Node ID: x.x.x.x
  Explanation: Device type passed on by the indicated device does not
  match the database configuration.
  Recommended Action: Verify database configuration for the indicated
  device..

FROM CCM DETAILED TRACES:

04/14/2006 13:50:55.776 CCM|New connection accepted. DeviceName=, TCPPid
= [1.100.132.3085], IPAddr=x.x.x.x, Port=0, Device
Controller=[0,0,0]|<CLID::StandAloneCluster><NID::x.x.x.x><CT::0,0,
0,0.0><IP::><DEV::>
04/14/2006 13:50:55.792 CCM|StationInit: (0000000) alarmSeverity=2
text="25: Name=SEP0014F2C86427 Load=4.0(02.00) Last=CM-ICMP-Unreach"
parm1=2049(801)
parm2=1234(4d2).|<CLID::StandAloneCluster><NID::x.x.x.x><CT::1,100,
119,1.2520693><IP::x.x.x.x><DEV::>
04/14/2006 13:50:55.808 CCM|StationInit: (0000000) InboundStim -
StationRegisterMessageID: Msg Size(received, defined) = 48,
56|<CLID::StandAloneCluster><NID::x.x.x.x><CT::1,100,119,1.2520694>
<IP::x.x.x.x><DEV::>
04/14/2006 13:50:55.808 CCM|StationInit: (0000000) InboundStim -
StationRegisterMessageId [Normal Device priority]:
|<CLID::StandAloneCluster><NID::x.x.x.x><CT::1,100,119,1.2520694><I
P::x.x.x.x><DEV::>
04/14/2006 13:50:55.808 CCM|Processing StationReg. regCount: 1
DeviceName=SEP0014F2C86427, TCPPid = [1.100.132.3085],
IPAddr=x.x.x.x, Port=0, Device
Controller=[1,118,2344]|<CLID::StandAloneCluster><NID::10.117.30.10><CT:
:1,100,119,1.2520695><IP::x.x.x.x><DEV::SEP0014F2C86427>
04/14/2006 13:50:55.808
CCM|dBProcs::readStationRegistrationProfileByDeviceName
started|<CLID::StandAloneCluster><NID::x.x.x.x>
04/14/2006 13:50:55.808 CCM|dBProcs - hash find device start, num of
Caching Entries = 307|<CLID::StandAloneCluster><NID::x.x.x.x>
04/14/2006 13:50:55.808 CCM|dBProcs - hash find device end, num of
Caching Entries = 307|<CLID::StandAloneCluster><NID::x.x.x.x>
04/14/2006 13:50:55.808 CCM|StationD:    (0002344) ClusterSecurityMode =
(0) DeviceSecurityMode =
(1)|<CLID::StandAloneCluster><NID::x.x.x.x><CT::1,100,119,1.2520695
> <IP::x.x.x.x><DEV::SEP0014F2C86427>
04/14/2006 13:50:55.808 CCM|DeviceTypeMismatch - Device type mismatch.
Name of device.:SEP0014F2C86427 UNKNOWN_PARAMTYPE:Device type:7
UNKNOWN_PARAMTYPE:Database device type:30002 App ID:Cisco CallManager
Cluster ID:StandAloneCluster Node
ID:x.x.x.x|<CLID::StandAloneCluster><NID::x.x.x.x><CT::AlarmSE
P0014F2C86427><DEV::SEP0014F2C86427>
04/14/2006 13:50:55.808 CCM|StationD:    (0002344)
registrationProfile_discovery_DbStationRegistrationProfileRes sent
StationOutputRegisterReject|<CLID::StandAloneCluster><NID::x.x.x.x>
<CT::1,100,119,1.2520695><IP::x.x.x.x><DEV::SEP0014F2C86427>
04/14/2006 13:50:55.808 CCM|StationD:    (0002344) RegisterReject
text='Error: Device type
mismatch'.|<CLID::StandAloneCluster><NID::x.x.x.x><CT::1,100,119,1.
2520695><IP::x.x.x.x><DEV::SEP0014F2C86427>
04/14/2006 13:50:55.823 CCM|StationInit:   TCPPid =
[1.100.132.3085]Socket Broken.
DeviceName=SEP0014F2C86427,IPAddr=10.117.40.79, Port=0x0, Device
Controller=[1,118,2344]|<CLID::StandAloneCluster><NID::x.x.x.x><CT:
:1,100,132,3085.1><IP::><DEV::>
04/14/2006 13:50:55.823 CCM|Closing Station connection
DeviceName=SEP0014F2C86427, TCPPid = [1.100.132.3085],
IPAddr=x.x.x.x, Port=0, Device
Controller=[1,118,2344]|<CLID::StandAloneCluster><NID::x.x.x.x><CT:
:1,100,132,3085.1><IP::><DEV::>

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