[cisco-voip] Unity VM Reply to External Caller

Carter, Bill bcarter at sentinel.com
Thu Apr 20 12:47:55 EDT 2006


A customer asked me if it is possible to reply to a voice mail when the
voicemail was left from an outside caller.  Just like the "Live reply"
feature for internal VM users, but to external caller.  
 
I was thinking the external voice mail is contained in the message.  Why
not be able to record the audio file, place an outbound call to the
number obtained from caller-id, when the call is answered, play the
audio file?


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